Alumhurst Hotel Reviews

On entering my room I pulled back the duvet to check the sheets for cleanliness as the hotel was generally fairly dirty, dated and worn out, and was absolutely horrified to see that not only did it have no sheets and no matress protector, but the state of the mattress was disgusting as you can see in the photo. The thought of having to sleep on it even with sheets made me angry, it should have been thrown out long ago. After complaining, sheets and a protector were fitted but there were no springs in it and was like laying on a wooden board, the most uncomfortable bed i have slept on by a long way. In the morning I have a went to have a shower and there wasn't a drop of hot water, not even warm. I complained and was told that the maintenance man would look into it and sort the problem. Next day exactly the same, not a drop of hot water, complained again and was told that he had called a plumber and electrician and somebody would come to the room that afternoon. I waited, nobody came and nobody was at reception after 5pm to complain again. Still no hot water the following day, just more excuses. The state of the room in general was quite dirty with dust and cobwebs and one plug socket very loose and hanging off the wall. I would not even contemplate staying here again and left the hotel a day early as couldn't put up with another sleepless night and cold shower. The only positive i can give is that i managed to get one of the four on site parking spaces for my visit.