Blackpool Fc Hotel, Radisson Individuals

I really love the stadium view. It is a great for my 10-year-old kid. The staff are helpful. The hotel is comfortable despite the fact that it is a bit aged. It is quite easy to get there from the train station (Bus no. 5 / 5A; 15-20 mins) The hotel is right next to the Blackpool souvenir shop.

We were dissappointed in the car parking situation. It wasn't exactly made clear that you need to drive into where it was marked exit and press for them to lift the barrier. Then unfortunately there was no room so had to call into reception to find out where we could park it was a bit stressful and could have been avoided. The hotel itself is very secure as you need to press for access to the entrance. Once up to reception on the first floor we were welcomed and allocated a room. The room was very tired with marked and scratched walls and ceiling. The bathroom had all the ususl facilities but a great big crack was in the tiles on the floor about two and half feet long. The shower head was dirty and the bottom of the main door was peeling away. The bed was two single mattresses put together which were obviously well used and meant there was a bump in between which wasnt very comfy. The bar was expensive for drinks and the staff seemed to multitask serving and cleaning tables etc. Some of the same staff were at breakfast and it just felt a bit overall short staffed. The breakfast itself was adequate but basic. We did notify reception on checking out of our findings as we are not usually ones to complain but the issues do make a difference and some just general maintenance.

The hotel was fantastic although we were extremely disappointed that the gym and spa wasn’t available but cannot fault the actual service or hotel

Nice hotel, friendly staff with clean rooms and restaurant. Didn’t have a great night sleep as there was a dog barking constantly, didn’t realise at the time of booking the hotel is pet friendly, I think maybe pet bookings should maybe be allocated a block/section rather than keeping everyone up through the night, finally managed to get quiet around 2am. Staff were helpful though so this was no fault of theirs. Hotel is located well, easy to walk to main attractions etc. Good food for breakfast, although our table got cleared whilst getting a drink.

Fabulous room and the food was lovely. View from the dining room was amazing

Convenient location, £6 taxi to town, walkable Pleasure Beach. We booked the Bloomfield Suite as a treat but very disappointing at £250 for one night and £10 for parking, you expect more. Room was very tired, no docking station as advertised, only bath towels, no hand or face cloths, no bath mat for beside the bath. A fridge was balanced precariously on a one legged table that moved when you opened the door, but there was nothing in it no water and no glasses in the room for drinks. We asked for some and were told to go to the bar to get them. No info on working TV, how to call reception, room service nothing. When we returned late evening, the double bedroom had a drilling noise and humming constantly. I turned air con off, but it continued. I had to ring into the hotel, to reception as there were no instructions on the number to call internally, 0 and 9 didn’t work. A lovely security guard came up and said it was air con, it wasn’t, I turned it off, he then said it was from the air con for the building and that’s how it was built!! I had three hours sleep at most, with a long drive next morning, as before 7am, kids were running up and down the corridor, kicking footballs! Apparently there were junior football clubs staying. We went to breakfast for just after 10 and were told breakfast was finished!!! It said on the key card last entry 10.15. There were a few croissants, no coffee at all, just hot chocolate. Thankfully a lovely lady, came and said she would have a word with the chef and he prepared cooked breakfast. I believe the kids had eaten everything and caused some problems in the cafe, hence closing down. Finally going back to the room, the keycard didn’t work, despite it being 10.45 - check out at 11am, it had timed out. I felt we were in a parallel universe where Basil Fawlty reigned. I am waiting for a manager, or someone at the Radisson to get back to me. Think carefully before you stay!

The rooms were fine, if a little undermaintained, the price was good. It's well located. Good off street parking and the staff were pleasant

The hotel was lovely and clean and easy parking, in front of hotel. The reception staff were polite and helpful, and booking in, was straightforward. The room was clean and warm, and the bed was comfortable. Great stay.