Upon arrival we were greeted by Meg who looked after us from start to finish. The rooms were spotless, bed comfortable and pillows perfect. Lovely white towels displayed on the bed along with a little person touch of a caramel egg, after eight and packet of traditional sweets. Beautiful fluffy dressing gowns were on the back of the door. I was checking out prior to arriving would a hair dryer be available which it was. I also read that there would be hot chocolate and marshmallows in the room which I thought "Yeah right", but they were! My breakfast was cooked exactly as I had asked. Nothing was too much trouble. The hotel is also a two minute walk from the train station. The next time I am in Blackpool I will definitely stay here again.