Value Stay Blankenberge

3 persoonskamer was ruim met 2 badkamers Frigo op de kamer vind ik een pluspunt . Bij.aankomst receptie gesloten en konden we niet binnen .(ondanks dat we op het juiste inchekuur aanwezig waren ) Andere hotelgasten hebben ons binnen gelaten .ondanks dat het hotel volgeboekt was geen ontbijt beschikbaar nog thans op de site beweren ze dat je dit kan bijboeken. Waardoor we s'morgens op zoek moesten naar een ontbijt. Zeer jammer ....

Shabby hotel. The reception serves as a dirty laundry shed, the room is shabby, dirty, the toilet bowl full of scale. Curtains with mushrooms. The manager seems to be a Flemish nationalist who can't stand French speakers. I took 2 days off with my son. We escaped after the first night.

We arrive at the hotel around 6 p.m., a lady greets us briefly, inviting us to go to the safe with a code received by email. I had received an email with a 4-digit code so I thought that was it, but when I typed it into the trunk it didn't work. So we asked for help from the manager who explained to us in an annoyed manner that it was not the right code (actually I hadn't seen it but there was a second email with two other codes) but hey could have explained it to us nicely. Arriving in the room, first observation: no toilet paper, a bath towel in poor condition and hairs on the pillows. The style of the room needs to be reviewed, peeling paint, very old furniture... With the keys to the room a leaflet was given to us, in this leaflet there was several information concerning the hotel, including that for the small lunch which told us that we had to contact reception to reserve. So fine, we decide to go down to reserve lunch and at the same time ask for toilet paper. It was 7 p.m. (reception closes at 8 p.m.), 30 minutes passed and still no one at reception (even though there was noise coming from the staff's private premises). We then decide to call the reception number and get an answering machine, so we leave a message to ask for lunch. After that we decided to leave, in the end we bought toilet paper ourselves and then we enjoyed our evening on the beach. We return to the hotel at 11 p.m. and we see that the manager and his wife are there, so we decide to go see the woman to finally reserve this famous breakfast, she tells us that she has to see with her husband. So the manager comes to us and haughtily tells us that we should come earlier. What followed was a long discussion of around ten minutes in which the manager was on the verge of yelling at us even though we remained courteous throughout. Initially he said that we had to come to reception earlier, when we told him that we had shown up at 7 p.m. and that there was no one there, his version of the facts quickly changed and he told us that it was a reservation to be made on the internet before 5 p.m.… (I admit that when I rented the room I didn't pay attention to whether there was really this information, I just saw that it was noted that it was available apart from the room) in any case on the leaflet they gave us it was noted at reception and there was no time limit. In short, a lot of inconsistencies in his words. Finally, during the night, the insulation of the walls as well as a loud, incessant noise + the manager who decides to speak loudly at 7 a.m. in the corridor are things to review. The only positive points: the location and the comfortable bed. We paid 65€ per night so not very expensive compared to others