Guest User
April 29, 2022
We arrived after booking our room about 6 weeks in advance, just to be told they changed our rooms because of people making a booking after us. We arrived at 14:35 just to be told 3 our our 7 rooms are not cleaned yet. The towels has seen better days and are hard old and full of marks, when complaining we were told don't worry it's just hair dye. The other guest In the lodge was there for a wedding taking over every space drinking and loud noise. Had to phone front desk. Slamming doors continued throu until early hours of the morning. The reception people dish up breakfast before all the guest had breakfast so some guest did not receive a full breakfast. The wedding guests were allowed to go into the kitchen and make their own breakfast, walking with their pajamas infront of everyone without underwear. On Saturday, my room was not even serviced I arrived back to get ready for a function after 14:00, just to find my room as I left it. Luckily it was not messy and did it myself. I will not recommend this place at all. If it was possible we would have moved our accommodation, but time was not on our side.When complaining to the owner IT he got an attitude.