Holiday Inn Bloomington W MSP Airport Area

Good

Would definitely recommend it was nice and fair priced

Very nice staff and a lot of restaurants near by.

We wanted a hotel that offered long term parking & and an airport shuttle. After researching several different options the Holiday Inn MSP seemed to have the best deal. The website indicates a free shuttle. Parking cost for guests was 8 free days, $10/for each additional day. Perfect, right? I booked using credit card miles. When I checked in I asked if she needed my car info & what the shuttle schedule was. I was told I did not book "park n fly" with my ******* reservation. I was confused, as I booked on the United Airlines site. My confirmation came from United-- I had nothing from *******. Not wanting to get into a fight, I asked the cost assuming it would be less than parking @ the airport. I was told not an option. I was told I could cancel my reservation (losing my miles) and rebook, then I could get the parking. I did not agree to that option. When I got in my room I looked at the ******* website. I was thinking maybe United used a 3rd party for the reservation? Anyway, I tried to book the same room we had just to see the cost. I could easily pick the same room, but there was no option to add "park n fly". I went to the hotel website and tried the same thing-- price was the same as on *******-- again, no option to add parking. No explanation on hotel website on how to add parking. However, under their list of amenities they list "free airport shuttle service". Why would shuttle service be offered if you can't leave your car?? Additional cost to our trip vs what we thought it would be? $260. If you are looking for long term parking DO NOT BOOK THIS HOTEL! Next door, The Hilton Garden Inn offered us a parking spot, however we had to pay $20/night as we weren't guests. This was still a savings of about $65. I do have to say the room at the Holiday Inn, (king bed) was clean, but very small. TV has only analog stations (about 20). Skip this hotel -- try the Hilton Garden Inn next door.

We went for a Dr appt just a couple miles away we got to the hotel fairly late and the desk person was very kind and friendly the hotel was quiet and clean. The next morning we opted for the buffet breakfast which was as also good and the morning desk clerk was even friendly and kinder than the night so our stay was very enjoyable even though it was basically just for a place to sleep so we didn’t get to enjoy much of the amenities. Would definitely stay again.

Nice employees, clean, comfortable

Very nice hotel. Bar downstairs. Quiet clean room with plenty of plugs, desk space, good heater and workable window shades. Beds softer than most but very comfy. We got a good nights sleep. Tiny bathroom but clean and modern. No. grab bars in shower -a concern for we senior travelers. Keurig coffee machine in room is an improvement over the standard coffee maker and weak coffee. Paid breakfast.

When i arrived the overnight staff was very nice and helpful. When i got to the room i found a roach alive on the toilet. Then in the morning i found a small roach on the bathroom sink crawling. Everything else was fine just the critter issue.

Everything was perfect.