Hotels Near Minnesota Valley NWR - Bloomington Ferry Unit in Bloomington

Rooms were decent and clean. No microwaves or refrigerators in the rooms, but there is one in the lobby you can use. Also my family and I had 2 different rooms and we all had problem with our room key cards. We had to have them reactivated several times. You need them to get in the lobby and it was very frustrating when the card did not work.

Platinum Elite/InterContinental Ambassador here. My review compares InterContinental, Crowne Plaza and Holiday Inn stays….and the Mall of America is head and shoulders above the rest! Arranged and checked in online using App, and arrived early. Team recognized my status and gave me a spacious room without me begging!!! Room overlooked busy highway but barely noticeable. Sparkling clean throughout, huge well lit modern shower . Comfy bed. Great shuttle service! This hotel truly sets the standard for judging business stays! Thank you Team!

Stayed for the first time at this hotel to attend a Pat Benatar concert. Check in was a bit confusing. Arrived on a busy Friday afternoon. There appeared to be two check in lines - one for regular guests and one for VIP’s. Regular line was really long with only one staff person assisting. After waiting a while, a person from the VIP line who had just checked in came over and told us we could go in either line. We moved to the shorter line and got checked in almost right away. Signage above the registration desk should be changed so that guests are not confused. We got a room in the Lobby Tower on the 3rd floor which meant we didn’t even need to get on an elevator - just needed to walk down the hall. Hotel room was nice. Appeared to have been renovated. Mattress was just okay - not bad, but not fabulous either. Room had a Keurig coffee machine, which was a nice touch. The only negatives we found: 1) Pool does not open until 9am. Would have loved to have gone for an early swim or jacuzzi before bfast and before small children arrive. 2) Room was missing a make up mirror, which didn’t help my 50+ YO eyes. 3) Coffee in the ****** and hotel cafe was awful - no flavor at all. Would recommend stopping at Caribou in the hotel lobby to get a good cup of coffee. Comments on the ****** There is no smoking allowed in the ******, which is WONDERFUL! Had a hard time getting anything out of the slot machines, however, there is a wide variety of machines to choose from. Played $2 blackjack on Friday night and had a blast (would come back for this reason alone). A big shout out to Adriana and Samuel, two dealers who were so kind and funny and really made our gambling session so much fun.

We chose this hotel due to location and price, and I was very pleased with my experience. The front desk staff was (like many hotels these days) single staffed, but the staff were lovely. Warm, competent, and willing/able to accommodate requests. The rooms have been recently renovated and were comfortably and tastefully decorated. Towels and bedding are well above what I expected for the price (around $130 for a king room on a summer weekend). The only part of the room that wasn't remodeled was the tub/shower and it was clean and fully functional. Breakfast was fine with some hot food items and (very important) there's always coffee in the lobby. The hotel is near the airport and the Mystic Lake ****** and there's a nice restaurant next door that's open late. Definitely recommend.

Friendly staff and free drinks in the afternoon

We stayed at this hotel last year and booked a ”pool access room”. I thought it meant that they were restricting access to the pool to keep numbers down due to COVID. When we got there we realized they had rooms that opened up directly to the pool and that's what that meant. We still were not placed in one of those rooms. We didn't realize we didn't receive the room we paid for until we were already settled in and went down to the pool. We decided to just stay in the room we were given and still had a good time. We booked again last weekend because our young son loved the pool. We went to check in at 4:00 and there was a line out the door of people checking in. Every single person in line had an issue with checking in. I was behind six groups and it still took 45 minutes. She noted that I had booked a pool access room and they were sold out. I asked if there was a price difference to stay in another type of room. She said no - which seems a little ridiculous. We paid a premium to stay in a room with easy access to the pool. She said they were overbooked in every category and there were going to be a lot of angry people later that day. We got up to our room and it definitely wasn't the cleanest room I've ever stayed in. There were stains in the carpet, bathroom was dirty and everything seemed damp. There were no toiletries in the bathroom apart from a bar of soap. We booked the room for three people and there were only two shower towels. We said screw it and just used one of our beach towels to dry off with rather than harass the already understaffed hotel. We were planning on eating at JT's located in the hotel just for ease. We went down there and the door was unlocked, lights were on, but there wasn't a soul in sight. We don't think they ever even opened up on a Saturday night. A sign on the door would have been nice. My son enjoyed the pool and play area immensely, which made the ridiculous price almost worth it. But next time we want a hotel with a decent pool we will go elsewhere.