Extended Stay America Suites - Cincinnati - Blue Ash - Reagan Hwy

To do Vou Lamp Test Class Fabricator Talk to Amex Passport Renew There is no lift and no trolly. If you have heavy luggage or multiple luggage, it is painful. The crockery supplied to me was extremely dirty. In morning when I wanted to use, I noticed it and went to front desk. The new lady Jessica helped much, she cleaned herself even. Soap was not available for clothe wash even on payment. I reached early to hotel and was asked to wait until room gets cleaned. They didn’t inform till 3 PM around even room got cleaned before. They didn’t allow late checkout and said extra fees I have to pay per hour and that too they don’t know how much. When I agreed to pay with staying 2 hours more, they allowed but good thing, it got waived off.

Very disappointed in this "extended stay" hotel with its "full kitchen". There was a wonky looking stove with rusted, uneven burners, but NO pots, pans, dishes, mugs, flatware, nothing. There was a little sign saying those items were available at the front desk, but this place has no elevator and I was on the 3rd floor. didn't feel like lugging a full kitchen up 3 flights of stairs. There was no ice machine, no coffee in the room. Only one coat hanger in the closet. I will not be staying here again.

This is concerning room 313. First things first. The stains on the "clean" sheets were disconcerting. The random holes in the door and walls were not as problematic, just strange that none of them were repaired before booking guests. The Air conditioner worked well enough, however the screaming emanating from the unit was horrendous. We had to turn the machine off during the night to get a peaceful sleep. The staff was friendly, so that was thankfully the best part of the stay at your hotel. Aesthetically, it felt as if we time traveled to the 70s, but again, not something that could have ruined the trip. If my family and i do end returning to the area, this hotel would not be off the list of places to stay, just near the bottom of it.

The staff was unfriendly and unhelpful. The room smelled like urine. The linens were worn out and had pen marks on them. The bathroom had peeling paint. The wifi wasn't good enough to maintain a connection. There weren't any dishes or towels in the room. Definitely not worth the money.

Front desk staff good. BUT: room dirty. Sheets/bed clean. Bedside table: sticky glass ring, kitchen table w food gunk on it, floor w lots of debris. Air conditioner didn’t work, garbage bags in hall for 3 days. Don’t mind simple. Dirty is a big problem. Asked front desk to clean floor/counters, never did it. Yuck.

I have stayed at this location many times in the past and have been pleased. However, i just stayed in June 2021 and the condition of this hotel had declined completely, specifically the cleanliness. The stair wells were filthy and weren’t cleaned during the three days I was in the hotel, the handrails and door knobs were actually sticky to the point I would not touch the rail going to my floor, not very safe. A quick wash down would not have helped, they need to be power washed. The laundry room floor was the same. No ice machine, and NO coffee in the lobby in the morning. All other hotels have resumed their breakfast offerings. Also, in my room the light switch on the bedside light was sticky. Very limited TV channels. I checked out a day early due to the condition. I called corporate and discussed the situation in detail, they said they would forward the information to the hotel and the hotel would contact me, I requested a refund for my two night stay. No one ever got in touch with me.

Dis not stay at the property

Not even ice cube trays in the freezer? They might have mentioned there were no kitchen items when I checked in. I couldn't call down to ask, because my phone didn't work. I told them and two days later it still didn't work.

There were no trash bags in the only trashcan provided in room. We were told there would be muffins for breakfast when we checked in but no muffins were available. No hand soap in bathroom to wash hands so we had to use shampoo. Tried to get trash bags 3xs no one was at desk. Very clean room as I am a housekeeper at a hospital. Bed was top hard.