Jennifer
February 22, 2024
We spent a week here 2/10/24-2/17/24. The location was amazing, but that is where the benefits of this resort ended.
My husband got violently ill on Monday night through Tuesday. The rest of our 8 person party spent the week eating Charcoal pills, Immodium, or Tums do to GI issues also. The bathrooms in the rooms where not cleaned thoroughly often leaving residue on the toilets and the bathrooms throughout the resort were generally not working most of the time. We lost power almost daily, not for long, but still lost it. We were not impressed with the food at the reservation only restaurants or the staff, it almost seemed like we were a burden to them.
The last full day we were on resort we left our room at 12 returned at 4, when we left our room had already been cleaned by housekeeping, but there was a maintenance worker in the room next to our room which had not been occupied the whole week we were there. When we returned around 4 the safe would not let me into it and kept erroring. We called down to the front desk and they sent up a security staff member. He quickly opened the safe and asked me to make sure I could open it with the same code. I verified that I could open the safe and relock it, but did not look into it while he was in the room. 15 minutes later I opened the safe to get some cash out and realized that our cash, around $2000 was missing. We kept our money in the safe locked at all times even when we were in the room.
We went down to the front desk to r