Best Hotels near Las Letras de Santa Isabel, Boca Velazquez

Good morning. I ended the stay. Only the elevator was a bit slow or the demand for them was too big. The service to enter the room was good. I found clean sheets and clean trash bins. Respect for personal items. Excellent lobby and Hard Rock Cafe food and music except for the pool The suggestion should be for children, such as swings, some chorreras with entertainment will be the perfect playground. Thank you very much, recommend.

It is a beautiful hotel with very friendly and helpful staff. The food was delicious and we received great service. We loved the pool area, it was beautiful and well maintained. The beach area, was not so nice. It was kind of rough and I thought dangerous. I was expecting something like the San Juan Hilton beach. Other than that, everything else in the hotel was excellent.

Excellent price quality ratio in Sta. Isabel.

When we arrived to check in we were given a room that the bed was so worned out, we couldn't believe this room was assigned to us. My husband went to the lobby and told the receptionist and she placed us in another room that was much better, the bed was comfortable. We cant emphasize enough the need in these days that every rooms need a small refrigerator and a microwave. We appreciated the elegance of your Lobby and the very good service & good meal at the restaurant (B) at the Melia. This place, is a hotel not a motel, treat it like wise. Respectfully yours, Mr & Mrs C. Batista Please confirm you received this review.

Out of 4 hotels during our 1 week PR tour, I was only worried for this one if I made a right choice. It is dislocated out of the city limits and it had very few reviews, but whatever the case I thought it couldn't be that bad for 1 night. Now, after we stayed here I can strongly recommend it, but only if you have a car. I simply didn't want to pay 300+ $ per night for Hilton which was on the beach, but a useless one, what we witnessed when we visited the next door La Guancha boardwalk. Another hotel, Holiday Inn (around 180 $) we eliminated because of the pool renovation, so we made our booking here. It was the cheapest option with both, pool and breakfast included at a very good price of 120 $ a night. Hotel is located close to the airport, in nothing to see and do suburb, around 10-15 min drive from Ponce center. Huge and secured with a ramp parking lot - free. Kind and quick check in upon arriving. Hotel has only two floors, no elevator, so the only issue was taking the luggage up by stairs. Room was spacious - a standard two queens room I stayed many times, like in Hampton Inn or Holiday Inn. Fair size pool with sunbeds around. Breakfast was included - classic American one. Don't expect any luxury, but very good and functional basics at a very reasonable price.

WHOA SHOCKED IN THE WORST WAY!!! We chose this hotel because it was as much as the ****** resorts (get the resort) and heart of Ponce. We arrived at 4am and informed them prior, during booking, our flight lands early but were not informed of fee. It was fine but courtesy information should be given prior. The elevator is further and hidden when it should be accessible for handicap. The pool is pretty small and right next to the parking lot, no view. When we entered the room the smell of water mold smacks you in the face. The room was so tiny and out of date, I knew right away we were not staying. We couldn't shower off the airplane funk, as the standing shower floor was stained brown. The bathroom is extremely small as well which made sense why they only had the small standing shower, no tub. The AC was unmanageable and extremely loud like a motor running on no oil. My husband and daughter were exhausted, so we decided to sleep a couple hours before leaving. Sleep was impossible!!! Reminder we came at 4AM. Where the balcony (no sort of pretty view to the heart of Ponce) is you have the back of a building and parking lot with a alley it seems. 5AM a truck was having trouble backing up into something and it was extremely loud. Close to 545AM someone was honking like a maniac in the parking lot of the hotel that echos (which is the view when you open your room door so you hear everything). A little after 615AM workers began construction (which you are not given courtesy information prior after booking) and they were loud. Not only is the work being down loud but the workers are talking and laughing so loud there conversation sound as if they were in our room. We said we couldn't sleep so there was no point to stay longer. After 7AM we check out and they charged us over $250 for no more than 3 1/2 hours being there. I didn't have energy to argue because of no sleep. There is no Kidzone like you see in the picture, that is from a little corner of the cafe there and nomore game. We grabbed breakfast at 5hat cafe $17 for waffles and eggs with juice. I truly do not understand the great ratings as the room itself was more like one of those hourly cheap hotels. The colors of the building and certain little areas definitely cause deceiving pictures. We booked Hilton Golf & ****** Resort and wish we did that first. Holiday Inn Resort is the same price or $100 or $200 more just stay somewhere else and much nicer. Don't do it to yourself if you want to sleep and enjoy Ponce.