Hotels Near Bonanza Park in Bogota

The hotel is very close to the airport, it is a good option if you need to make connections from one day to another, staff attention is excellent, is located in a very quiet area, make daily amenities, WiFi is good. The room was very small, it was almost occupied by bed, breakfast options were quite limited, only eggs or sandwich, away from tourist sites.

This place is terrible! We arrived at 2:40 pm and waited till 3:40 to get in our room! Sat at the bar and had to get the guys attention, I WAS THE ONLY PERSON seated at the bar! We arrived back at hotel at 10:00 and wanted to eat, Restaurant closes at 11, Tables were available but we were told to sit in the lounge and say 2 other couples sitting in the lounge VISIBLY upset because they have been waiting so long to get there table! I was pissed and called over a employee that sat us there, She proceeded to give us some BS that tables weren’t clean etc, I told her “BS” mind you I speak perfect Spanish / Latin and live in Medellin. She then gave us a table. Remember the 2 separate couples awaiting in front of us? Well, they were PISSED off and obviously upset that they hadn’t even received their drinks yet. WE JUST GOT UP AND LEFT and ordered Burger King from Rappi! TERRIBLE!!!! Best to stay at a REAL Hotel like the Hilton Conferías! They know customer service and deserve our money and outstanding reviews.

Some of the staff was very professional and friendly. Unfortunately, other staff was quite rude. For example, when I asked the gentleman at the front desk to copy my vaccine cards, he practically snatched them out of my hands without saying a word. After handing me my copies, he began to walk away while my cards were still sitting in the copy machine. I politely asked for ”mis tarjetas, por favor.” He walked back over, still silent, and I said simply, ”Esos son importantes.” He chuckled under his breath but still said nothing as he handed the cards back. It was as if he simply had no interest in bothering with them unless I asked. Then, after I paid for the copies, he went to look for my change (1,000 pesos). He then told me in an irritated tone that they didn't have any change. I simply said, ”No es importante.” Throughout the whole interaction, he acted very rushed and inconvenienced, as if I was imposing on him, and he never offered the slightest apology for forgetting my vaccine cards or not having any change. (They were not busy at the time; there were two people working behind the counter and no other guests in line. At least the other fellow was professional, unlike his colleague.) I'm aware that my Spanish is still at an intermediate level; however, if you're going to work in the hotel industry (down the street from the airport, in a capital city, no less), the least you could do is show some courtesy to your guests. (We don't have to speak Spanish to pick up on your passive aggressiveness.) Also, when I arrived there were no towels in the room. It took three requests over about 35-40 minutes to get some. Everyone I talked to seemed very professional and intent on taking care of it, but somehow no one delivered until the third attempt. It was surprising, actually, because the room was immaculate and perfectly made up, except for having no towels of any kind. I enjoyed my dinner a lot, and the lady who waited on me was gracious and patient when conversing with me in Spanish. The restaurant took a few minutes to find, as there are two buildings, each with their own lobby, and the fellow at reception who checked me in didn't mention anything about the restaurant.

I arrive at the hotel and they told me that they cant give me my room and don't give any reason they pretend to move to an other hotel just one of my five nights so I have to do double checking and check and the come back to this hotel, after arguing them they give me a room that have 2 beds for my wife and me, if you are going to travel Bogotá select any other hotel. ---- Llegué a mi hotel cuando procedo a hacer checking me informam que mi habitación tiene un no Se que problema me informan que la solución es cambiar una noche de hotel y luego tener que volver al hotel, después de quejarme con el staff deciden darme otra habitación y está tiene dos camas cosa que para mi esposa y para mí no es solución.

Everything was good super good food buffet style, the staff maximum , purge pulp, Recommendation , have tourist suggestions to places to visit x the tourists.where are the recreation places,where you can buy.ect

The room is big, the bathroom is big, the view outside the window is great, the breakfast is good, there are many Chinese people living here, it should be a good choice...

Hotel located between Bogota and Cota in the heart of a large industrial area and the facts are indicated for those who travel to Bogota for work and not for tourism because because of traffic it is very challenging in terms of time to reach the center. The hotel is ideally located in the heart of the city, and is very comfortable and comfortable. The hotel is a little noisy and for this, I advise the high floors. I was the second floor and asked to be moved to the 5th floor. There is nothing in the area but a small shop and to move it is compulsory to use taxis that are not always easy to get.

This company promises cleaning services once per week. However, the managers at this site are not intersted at all in making this promise come to pass. I spoke with the dierctor, but she lied and did not want to solve the situation. I asked for customer service information and her response was that she will not renew my contract. She also lied about the services and schedule; it was very disapointing to speak with a manager with such attitudes so I decided just to leave. I tried contacting customer service but that same dierctor is the one that replies to emails. There are many great places in Chia for 1/2 the price. I found one that even has finger print tec for 1/2 price at a great location. While the building is nice, the management team lacks customer service knowledge, and basic human ethics. The reception staff is wonderful though.