Hotels Near El Trébol Park in Bogota

Hotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up.. Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up

Let me start with the positives: As Bogota’s airport is the major hub for domestic flights in Colombia, we spent 4 nights at the Courtyard. It’s very conveniently located in almost a walking distance from the airport and have a good shuttle service. As you can expect from Courtyard by Marriott (I am a platinum member) rooms are nice and the restaurant was good. Stuff were friendly. I would have rated it at 4 stars but… We wanted to get to Zipaquira Salt Cathedral (Catedral de Sal) and asked the receptionist’s help. They communicated with the transportation services they use (GERF) and gave us a quote of 220,000 COP for a minivan. Yet, on the night before travel they have told us the price is actually 379,000 COP. They have admitted they have made a mistake and the manager even suggested to compensate us with dinner for the honest mistake. I showed him the lonely planet book showing an estimated price of up to 160,000 COP for a taxi to Zipaquira which includes 2.5 hours wait at the Salt Cathedral. He mentioned their transportation services (GERF) includes a wait of up to 5 hours which would allow us enough time to visit the Cathedral and enjoy the city. We have accepted the offer and thought it was a real nice gesture from the manager to compensate us. After we have finished the visit to the Cathedral which took us about 2 hours, we have decided that instead of staying at the city we would prefer to go to Monserrat which is just a short detour from the way back to the hotel. We have asked the driver if we can spend the rest of the wait time on Monserrat instead and he acknowledged it. We spent about 2.5 hours to visit Monserrat. When we arrived back in the hotel the driver asked for 535,000 COP claiming the agreed total travel time they have committed was 5 hours, not the wait time as communicated and agreed by us. Given the trip to Zipaquira is about 2 hours each way that obviously doesn’t make sense as it means it allows only 1 hour at the Salt Cathedral and no time at the city. It means they have known we would need to pay much more. We have discussed it with the hotel reception and asked to talk with the manager who was not at the hotel but they were unable to resolve the issue. We have reluctantly paid the difference but felt we were cheated (…and paid almost 3 times a regular taxi service we could have ordered). Must admit the hotel gave us the dinner for free as promised but in 2 weeks of traveling in Colombia using hotels to arrange our transportations it was the only incident we have faced. Bottom line - good hotel but we felt cheated which ruined our experience. Suggest NOT to use their transportation services (GERF - see picture attached) or at a minimum be very specific and put the terms in writing to avoid such bad feelings and experience.

The best thing about this property is its proximity to the airport. For a 1 night stay it is perfect. Free shuttle included, however you should go to the 2nd floor door nr 5 to find a lady there with the hotel sign. Check was a slow, however check out was very fast Restaurant at night was extremly slow once order was taken

This was a more than solid hotel in many ways. The rooms were spacious and beds were comfortable with an ultra modern bathroom. The building was attractive and in a good location. The breakfast was fantastic! The staff was extremely helpful as well. Only cons were some of the floor boards in the halls and doors showed signs of wear and they will need updating. The other con is the reservation thing to use any of the facility such as pool and gym. This is just silly and inconvenient to the guest. It’s pure theater. Overall, i highly recommend.

Everything was good super good food buffet style, the staff maximum , purge pulp, Recommendation , have tourist suggestions to places to visit x the tourists.where are the recreation places,where you can buy.ect

Every time I go to Bogota, I always choose SONESTA Hotel. Because of its convenience, there is a large supermarket Exitro across the road. There are many restaurants on the third floor of the supermarket. It is convenient to eat and the public security around the hotel is OK. Breakfast is on the 3rd floor. The hotel's facilities are still very complete, remember to choose the room number ending in 33-38, so that the room has a good view and will not be blocked! The reception is not bad, the hotel is not far from our company office,

The newly renovated hotel is clean, the facilities are in good condition, and the breakfast is rich, nutritious and delicious.

Hotel located between Bogota and Cota in the heart of a large industrial area and the facts are indicated for those who travel to Bogota for work and not for tourism because because of traffic it is very challenging in terms of time to reach the center. The hotel is ideally located in the heart of the city, and is very comfortable and comfortable. The hotel is a little noisy and for this, I advise the high floors. I was the second floor and asked to be moved to the 5th floor. There is nothing in the area but a small shop and to move it is compulsory to use taxis that are not always easy to get.

Good quality hotel for the price. The customer service people were very nice, and can speak some English. The rooms are spacious, with fridge, snack bar, free bottle of water, and really love how comfy the bed is. The location is also great, there is a grocery store, and some nice restaurants just next to it.

Buen recibimiento en el Lobby , las habitaciones super limpias y el tendiddo bonito; zonas comunes perfectas para pasarla en familia . El clima buenísimo, todo el personal (camareras) en perfectas condiciones y organizada, poseen información breve de las zonas húmedas.