Explore40347204205
July 30, 2021
When we arrived this hotel they tell us that their chef works only on Fridays and weekends and they can't provide us with the food we paid for in hotels as a replacement they gave us a voucher to another restaurant half a kilometer away and in addition the voucher was not enough so we still had to pay extra even though we had paid half board in the hotel and they can't cook for us and the cafe was closed as well. The rooms: We were in a family apartment and it was old shabby, the door could not be opened with the card they gave us, so it had to give us a reception key, the extra bed was a horrible sprawling half-crumpled sofa bed where they put a 5-centimeter mattress on the iron structure, air conditioning is only in one room and can not cool the whole apartment. In a hotel is nothing there is not wellness, sauna… Apart from the reception, the restaurant, which only works on weekends and for 20% due to a fatal lack of staff and garden, there is nothing here and from the 4 star hotel which is the most expensive in Bojnice so I expected much more. The only thing about this hotel that was good was its staff but there was a lack of it and they just can't keep the hotel running. Overall rating huge disappointment and I do not recommend anyone to go to this hotel