Helenxiaoshijie
January 11, 2025
It takes about 10 minutes to drive to the airport. Some online reviews say that the security in the area is not very good, but we drove in and out by ourselves, so we didn't feel that much. The hardware is OK, normal level. But the service is really not good, inefficient. It took more than half an hour to check in. I don't know what they were fiddling with on the keyboard. It was incredibly slow. That's fine, after all, the overall efficiency here is really not good. However, after repeatedly communicating in writing and verbally that we need a quiet room away from the elevator, we were still arranged to have a room in the corner of the elevator entrance. There was a very noisy equipment under the window, and it was a split level, so we had to carry several boxes up one by one! Later, I went to the front desk to change rooms. At first, they even tried to lie that this room was the only one left, but the problem was that it was still sold online! It was the off-season and there were many vacancies! It was so mean and stupid!
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