Stadt Hotel Citta

Good hotel at central location.

Beautiful looking building, with a lot more potential than realised and priced for. We paid 2600dkk (almost 400eur) for a double room for two nights with “city view” and got a room next to the elevator with the view directly into a neighbouring office. The check in was somewhat disappointing as we came early and had even requested early checkin and at first we could get a room at 13pm then at 14:30 and then at 15:00 we finally got our room. Needless to say that was a row of disappointments. Staff was nice but failed to deliver. The room is nice and decently sized but the elevator is noisy and woke us up several times. I wouldn’t recommend this hotel as it just looking much better than it actually lives up to.

Tiny rooms with no bidet… Rude and poorly trained personnel… Noisy environment… you name it. This hotel does not uphold to any of the standards of the category it is supposed to belong to. I was here on a business trip which started on a saturday. On sunday morning a call from ghe front desk wskes me up suggesting it was time for mr to chevk out. Needless to say, I had four more days on my reservation. Without ever acknowledging their mistake, the staff moves me to a tiny attic with barely enough room to walk which, as a plus, has men at work next door. When asked about the reason of such a downgrade, the staff first lies openly: they claim they spoke to the company I work for and agreed on the downgrade since I prolongued my staying. Of course none of this was true. They then claim I the tiny attic was the room I was supposed to get in the first place, and I got the bigger room only by a lucky chance. The whole situation has been handed poorly and tastelessly. Whether it was the works next door, the incredibly noisy room fridge or a call from the stff themselves, I didn’t manage to get a decent night of sleep during my whole staying. Good central position.