Guest User
June 23, 2024
Do not book in advance at this hotel. I booked through Priceline which stated I had until 6:10 PM that day to cancel. My bank showed the charge pending which I expected. I had to cancel with them because my insurance company would not cover a tow truck to a shop this far. I canceled through the hotel and Priceline. The charge processed my account. I contacted the General Manager of the hotel who was extremely rude and told me I would not be refunded despite the policy which is in writing online. He then told me he was going to hang up on me. He hung up and now I have to dispute this charge for a stay that I did not have at this shady hotel.