Paradise Garden Hotel and Convention Boracay Powered by Aston

Paradise Garden Hotel and Convention Boracay Powered by Aston Reviews

Paradise Garden Hotel and Convention Boracay Powered by Aston

Manggayad, Boracay Island, Boracay Island, PhilippinesView Hotel Details
Paradise Garden Hotel and Convention Boracay Powered by Aston
Paradise Garden Hotel and Convention Boracay Powered by AstonParadise Garden Hotel and Convention Boracay Powered by AstonParadise Garden Hotel and Convention Boracay Powered by Aston
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Paradise Garden Hotel and Convention Boracay Powered by Aston Guest Reviews

4.1/5
Very Good
236 Reviews
Verified reviews
Location4.5
Amenities3.8
Service4.1
Cleanliness3.9
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All Reviews(236)
Positive reviews(217)
Reviews with photos/video(105)
Awesome stay(13)
Delicious breakfast(7)
Classy environment(6)
Great location(6)
Great value for money(5)
Negative reviews(19)
romina
West Wing Deluxe Room
Stayed in Apr 2024
Family
1 Reviews
4.7
/5
Amazing
Posted on May 8, 2024
Great location, both accessible to the main road and white beachfront. Nature-type resort with lots of pools and with resto bar
Guest User
South Wing Superior Room
Stayed in Apr 2024
Solo travelers
4 Reviews
4.2
/5
Very Good
Posted on Apr 12, 2024
Good service. Nice pool. I stayed there mostly to do some diving, so the place was just right. Big breakfast with a lot of variety but nothing spectacular to write about. There is some construction going on but it did not affect me.
Response from Property: Dear Guest,We are glad to know that you had a fantastic stay here at Paradise Garden Resort Hotel and Convention Boracay.Our team always works hard to maintain high-quality amenities and services to ensure that you have the best possible experience. We look forward to your return for another memorable experience in a #PlacelikeParadise 🧡🌴Sincerely,The Management
I_am_ric21
Summer House Deluxe Room
Stayed in Mar 2024
Solo travelers
11 Reviews
4.0
/5
Very Good
Posted on Apr 11, 2024
the staff are very helpful , i habe an issue with wifi and they letme. hange my room to get a better wifi connection
Response from Property: Dear Mr/Mrs. I_am_ric21,We appreciate you taking the time to share your positive experience with us. Your comments make our work worthwhile.We are excited and look forward to seeing you again on your next visit here in Paradise Garden Resort Hotel and Convention Center.Sincerely,The Management
Arianne
South Wing Courtyard Superior Room
Stayed in Mar 2024
Family
1 Reviews
4.5
/5
Great
Posted on Apr 2, 2024
The staffs near our room are very helpful also the lifeguards are friendly but I'm quite disappointed with the front desk crew. We travel a long way but they didn't let me finished my welcome drink haha. Our room is very near the swimming pool and it was also clean but there's a problem in our last night since the lights are not working but they resolve it quickly. Overall it's recommendable and we will definitely stay here again.
Response from Property: Dear Ms. Arianne, We would like to express our sincere gratitude for the detailed and insightful review you provided us with regarding your recent stay here in a #placelikeParadise 🧡🌴. We are truly grateful for your kind words, especially regarding the great service you received from our team members. We will be sure to share your feedback with our team, as they continuously inspire us to strive for excellence.Thank you once again for choosing our hotel for your stay. We look forward to welcoming you back soon.Sincerely,The Management
Sheen Mae
South Wing Superior Room
Stayed in Mar 2024
Couples
6 Reviews
5.0
/5
Outstanding
Posted on Mar 17, 2024
The hotel staff was very accomodating we arrive very early they manage to have us check in early despite the check in time is still 2pm we will be recommending this hotel to our friends and family
Response from Property: Dear Sheen Mae,We are glad to know that you had a fantastic stay here at Paradise Garden Resort Hotel and Convention Boracay.Our team always works hard to maintain high-quality amenities and services to ensure that you have the best possible experience. We look forward to your return for another memorable experience in a #PlacelikeParadise 🧡🌴Sincerely,The Management
리결
South Wing Superior Room
Stayed in Mar 2024
Friends
1 Reviews
4.0
/5
Very Good
Posted on Mar 11, 2024
The entire area of the hotel is so large that it is difficult to find your way around. However, the staff are very friendly and provide guidance, and it is bright. Hotel breakfast is served until 10 AM, but it gets cleaned up early, so I recommend going before 9 AM. The beach and accessibility are very good. In particular, the currency exchange office near this accommodation has the best exchange rate. If you go to the right from the door leading to the police station, there is a currency exchange booth.
Response from Property: Dear 리결,We would like to express our sincere gratitude for the detailed and insightful review you provided us with regarding your recent stay here in a #placelikeParadise 🧡🌴. We are truly grateful for your kind words, especially regarding the great service you received from our team members. We will be sure to share your feedback with our team, as they continuously inspire us to strive for excellence.Thank you once again for choosing our hotel for your stay. We look forward to welcoming you back soon.Sincerely,The Management
Elena from China
Summer House Deluxe Room
Stayed in Feb 2024
Solo travelers
12 Reviews
5.0
/5
Outstanding
Posted on Apr 27, 2024
That was my first time in this hotel. Really enjoyed to stay at a summer house. It's very, very clean, but frankly speaking the Philippines is famous for cleanliness, even if you go to a remote village, everything is tidy. Villas are are a bit afar from the beach (2-3 minutes walking), and it's absolutely enough for not hearing all the loud music from the bars. I enjoyed the quiet nights in my room a lot! The sailing in summer house is very beautiful, with dark wooden rebars. There are also some halls for rent, so if you are looking where to make an event, here they are, super convenient.
Theodore Gottlieb Schweitzer III
Premier Wing Deluxe Room
Stayed in Feb 2024
Business travelers
2 Reviews
3.2
/5
Posted on Feb 28, 2024
There are two types of hotels in the world: those with management and those without. Paradise Garden falls in the latter, I'm sorry to say. For example, it took the friendly front office staff over an hour to check me in and the breakfast buffet is so overcrowded that there were no seats once you get your plate. Also, the wifi extended to the door of my room only so that I had to move the dest to the door to use wifi. Inside the room there is no wifi at all. This 1970's looking bare bones hotel is in a good location at Boat Station 3, just a little too far south of the action, and has huge grounds with several swimming pools. But the entire place has an unkempt appearance and needs a management team to remodel it entirely. I was there for a week in February and the weather was perfect.In all I ended up using over US $ 100 of T-Mobile international roaming data charges because the room had no wifi.
Response from Property: Dear Theodore Gottlieb Schweitzer III,Thank you for taking the time to share your experience with us. Please accept our sincere apologies for the inconvenience caused during your stay. We have already reported the issue to the management team, and we will take appropriate measures to prevent such incidents from happening again in the future. Our ultimate goal is to provide our guests with a memorable and enjoyable vacation experience.We appreciate your feedback and hope to have the opportunity to welcome you back soon.Sincerely,The Management
Flexie Flix
South Wing Superior Room
Stayed in Jan 2024
Couples
4 Reviews
4.2
/5
Very Good
Posted on Feb 2, 2024
Great stay for a Boracay holiday. Located in Station 3 area where it is less crowded than Station 2 and 1. Big resort complex with 4-5 pools. From one side at the beach to all the way to main road (appr. 300m depth). Perfect breakfast with lots and lots of choices. Rooms could be more modern and cleaner but we would gladly stay here again.
Response from Property: Dear Flexie Flix,We're glad you enjoyed our food!We take great pride in offering the best buffet experience in Boracay Island.Looking forward to your next visit here in a #placelikeParadise 🧡🌴. Sincerely,The Management
kay12057
South Wing Courtyard Superior Room
Stayed in Mar 2024
Friends
7 Reviews
4.7
/5
Amazing
Posted on Mar 14, 2024
Extend one night at the paradise, cant think of other choice.
Response from Property: Dear Ms. kay12057,We are delighted to hear that you enjoyed your stay here at Paradise Garden Resort Hotel and Convention Boracay. We do our best to uphold our amenities and our services to the highest standard to serve you better. We'd love to have you back with us again. Bring your family and friends on your next visit here in a #placelikeParadise.Sincerely,The Management
Mohamed.Abdeldayem
South Wing Courtyard Superior Room
Stayed in Jan 2024
Friends
5 Reviews
1.7
/5
Posted on Jan 8, 2024
From start they take more than 20 min to let me check in and they asked for 2000 php as security deposit which is not mentioned anywhere in the booking for them even the description I was had no Philippines pesos so they take 100 dollars and give it to me back after the check out During my stay, i liked the pool and the place but i didn't like the in front desk as they are not helpful and not doing the things fast Another issue was when i lost my keys for the room and then they asked me for 2500 pesos!!!!! I was shocked as its equal to 45 USD just for a very normal ordinary key!!!! As per them this is very special and this is the hotel policy After 2 days of verbal fight and after i spoke many times to so many stuff there they agreed to what i decided to not pay more than 1000 pesos I have asked the other hotels around and the said its only 500 pesos as usual In the end, the place is good but the i front desk staff needs to understand and be more helpful with the guest
Response from Property: Dear Mohamed.Abdeldayem,We appreciate you taking the time to share your feedback with us.We have taken note of all your concerns and have escalated the matter to the management for further action.We apologize for any inconvenience caused and sincerely hope that you will consider giving us another opportunity to serve you better in the future.Sincerely,The Management
Guest User
West Wing Deluxe Room
Stayed in Dec 2023
Family
141 Reviews
4.0
/5
Very Good
Posted on Jan 7, 2024
The hotel in Philippines, was paradise! The friendly staff immediately made me feel like a valued guest. The beachfront location was breathtaking, with powdery white sand and crystal-clear waters just steps away. The beautifully decorated rooms offered comfort and relaxation. It was an unforgettable tropical getaway!
Response from Property: Dear Guest,We would like to express our sincere gratitude for the detailed and insightful review you provided us with regarding your recent stay here in a #placelikeParadise 🧡🌴. We are truly grateful for your kind words, especially regarding the great service you received from our team members. We will be sure to share your feedback with our team, as they continuously inspire us to strive for excellence.Thank you once again for choosing our hotel for your stay. We look forward to welcoming you back soon.Sincerely,The Management
Local Tourist
West Wing Deluxe Room
Stayed in Mar 2024
Friends
1 Reviews
4.2
/5
Very Good
Posted on Mar 5, 2024
Buffet is the best food in the entire stay!
Response from Property: Dear Local Tourist,We're glad you enjoyed our food!We take great pride in offering the best buffet experience in Boracay Island.Looking forward to your next visit here in a #placelikeParadise 🧡🌴. Sincerely,The Management
NVill
Summer House Deluxe Room
Stayed in Nov 2023
Family
4 Reviews
5.0
/5
Outstanding
Posted on Jan 1, 2024
We traveled to Boracay in November and stayed at Paradise Garden. My mother and nephew were with me. We all enjoyed our stay here, the room was spacious, clean, and cozy. The pool was great, my nephew enjoyed it very much! The breakfast buffet was great and the staff were amazing! It is front beach so we can easily go to the beach whenever we want to.
Response from Property: Dear NVill,We are delighted to hear that you enjoyed your stay here at Paradise Garden Resort Hotel and Convention Boracay. We do our best to uphold our amenities and our services to the highest standard to serve you better. We'd love to have you back with us again. Bring your family and friends on your next visit here in a #placelikeParadise.Sincerely,The Management
Dimz
South Wing Courtyard Superior Room
Stayed in Nov 2023
Couples
5 Reviews
5.0
/5
Outstanding
Posted on Nov 24, 2023
Sarap ng buffet breakfast. Okay na okay din yung swimming pool lasi may slide. Nag enjoy tLaga kami. Sarap din ng room cozy.
Response from Property: Dear Ms. Dimz,We are delighted to hear that you enjoyed your stay here at Paradise Garden Resort Hotel and Convention Boracay. We do our best to uphold our amenities and our services to the highest standard to serve you better. We'd love to have you back with us again. Bring your family and friends on your next visit here in a #placelikeParadise.Sincerely,The Management