Savoy Hotel Boracay Newcoast

Best customer service as they were able to approve my requests upon arrival. The shuttle is very convenient too. Will book again

Great

Unfortunately this hotel does not live up to the “luxury” standard which is probably why it is so heavily discounted. After 3 days staying here I moved to the Ferra Premier by JG which has much better service. Pros: Good amenities(nice pool, gym, kayak rental etc). If you are looking for peace and quiet the location is far away from the touristy areas. The seating area by the beach is nice. The free shuttle is also good. Cons: The main complaint is that the customer service was generally terrible, the front desk staff were miserable as were most of the serving staff, main exceptions being the friendly pool boys and the cleaning staff who always greeted you in the corridor. As well as that, they want you to wait whilst staff check the room when you check out, in case you stole or broke something? Similarly I was told they needed 3 days notice to book an airport shuttle? Honestly management haven’t got a clue about luxury hotel standards. Whilst the hotel looks nice, build quality is terrible, there is no ventilation in the room bathrooms and the drains stink around the building. Also the neighbourhood is in the process of being built so the walk to the beach is through a sort of half built ghost town. Tip: The food huts down by the beach have nice cheap local food options.

Overall nice hotel and good services. - 1000000% polite and respectful all staffs even it has some weakness covered by the those staff. -Nice 3 swimming pools. - Shuttle service every 1 hour. - Nice breakfast. - Private beach. Savoy weakness - WiFi sign out every one hour - Specially king or queen room and bed size is small if you have family. - There is no place to watching live football matches.

Very nice hotel. Going to white beach takes around 15-20 mins through e trike.. nice swimming pool and amenities

We loved the hotel since we arrived. All the staff was so kind. They receive you with a nice drink. The facilities are so beautiful and you feel at home each moment. The breakfast buffet was so delicious and you have a lot of options. The pool area is so clean and in good condition. Our son had a great time there. Transportation to the beach and to Downtown is efficient. Always a transport available for us. We are going to make Savoy Hotel our preferred hotel in Boracay to spend our vacation.

Location was the main issue. Although there was a shuttle bus provided into Boracay it wasn’t always available as you had to book it in advance. The private beach also wasn’t as attractive as other beaches and there were workmen there working on something which ruined it for me.

We so love Savoy Hotel! If you are the type of person who wants peace and quiet, this is the place to be. My family enjoyed it here. The room is very comfy. We had restful sleeps. Swimming pool is kid-friendly with depth that ranges between 1.5 ft to 5 feet. By the way, the place is sophisticated too. Cons is that since it is secluded, you need to travel via hotel shuttle to Station 2 if you want to go restos and the White Beach. But it's very convenient since you just have to call the front desk staff to reserve a slot for you going from and to the hotel. Beach: White sand, not crowded. We also enjoyed it. Cons: Need to walk for 10 minutes to go there. But the hotel has shuttle service going to the beach and back to the hotel. You just have to coordinate it at the front desk.

Excellent stay