Citizenm Boston Back Bay
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Citizenm Boston Back Bay

Opened in 2025
408 Newbury St, Fenway Kenmore, Boston, Massachusetts 02115, United States
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hotel overview picture
Last booked 9 mins ago on our site
Highlights
Ideal location
Newly opened
Lots to do
Sparkling clean
Delicious breakfast
Amenities
Fitness Room
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Wi-Fi in Public AreasFree
Express Check-In and Check-Out
VIP Check-In Service
All amenities
Property Description
citizenM Boston Back Bay puts you in the centre of one of the city's most beloved neighbourhoods – historic, leafy and full of charm. Step out to Newbury Street for boutiques, bites and bookshops, or stroll over to Fenway Park to catch the Sox (just 13 minutes away on foot – no train stress required). Surrounded by museums, major universities and classic Boston landmarks, it's your launchpad for proper New England living. Inside, 21st-century comforts await: XL king-size beds, blackout blinds, mood lighting, app-controlled everything, and fast free Wi-Fi. Hungry? canteenM is open 24/7. Need to unwind? Our living room is made for lounging. With contactless check-in and world-class art on the walls, it’s equal parts stylish and smart. You’re also steps from Hynes Convention Center station and a short ride to Logan Airport – so getting in and out is as breezy as Back Bay in autumn.
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9.2/10
Great
Great place - would definitely seek this hotel to stay again!
All 68 reviews
Surroundings
Metro: Hynes Convention Center
(110m)
Metro: Kenmore
(660m)
Airport: Logan International Airport
(14.1 km)
Airport: Laurence G. Hanscom Field
(34.2 km)
Train: Lansdowne
(1.2 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

7

King Room

1 King bed
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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10

King Room With Premium View

1 King bed
Private bathroom
Towels
Shower with grab bars
Private toilet
Room Details
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6

Guest Room, Accessible Guest Room, 1 King

1 King bed
Private bathroom
Private toilet
Room Details
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10

King Room-High Floor

1 King bed
Private bathroom
Towels
Shower with grab bars
Private toilet
Room Details
Check Availability

Guest Reviews

9.2/10
Great
68 reviews
  • Cleanliness9.3
  • Amenities9.5
  • Location9.4
  • Service8.8
Average for similar properties in Boston
Most Mentioned
Review summary
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Location: The hotel is praised for its prime location, with easy access to public transportation and nearby attractions such as Berklee College of Music, Fenway Park, and Newbury Street.(based on 15 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 18, 2025
Very modern design. At level 2, many corners are nicely decorated. Good for photo taking. Bed is comfortable. But the water from bathroom will seep outside and that space had no drainage.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 2, 2025
Great place - would definitely seek this hotel to stay again!
S‍B‍A‍S‍U
February 12, 2025
Space is very limited, on foot at the end of bed would have done it. The co-working space is awesome.
Q‍S‍ ‍W‍o‍n‍g
July 9, 2025
Unfortunately for me, checking in didn't work in the app so I had to go to the lobby to check in. However, checking out did work and it was extremely convenient. Room is not exactly spacious with that huge bed around so it's ideal for solo travellers. The shower can be better with greater water pressure to me but it's a personal preference. The breakfast was decent, the spread could be better.
J‍7‍7‍R
November 20, 2024
Good location to citywalk towards Berklee Music Fenway park (15-min walking), New Berry Street shopping (right on street), Copley Square (Trinity Church, Boston Public Library, John Hancock and Presidentual). Smart facilities with morden designs and easy check-in and check-out. Room is small for 3 but good for 2 adults and 1 kid.
a‍l‍c‍h‍i‍m‍i‍s‍t‍e‍9‍9‍9‍9
March 6, 2025
Very cool place. Super common room with lots of seating, a great bar and food service. Rooms are perfect, small but super comfortable. Very modern art vibe.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 24, 2025
The coolest hotel with an absolutely amazing design. One of my favorite places I’ve ever stayed in Boston hands down
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 29, 2024
Staff very helpful. Excellent modern facilities. Great communal areas to enjoy. Good value tasty breakfast

Services & Amenities

Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 11:00

Front desk hours: 24/7

Check in via app

If you will arrive outside of check-in hours, contact the property in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-11:00 Open
AgeFee
Adult
Buffet:US$20.00 (approx. CAD 27.54) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Age Requirements
The main guest checking in must be at least 18 years old

Property Description

  • Opened: 2025
  • Number of Rooms: 399
Phone:+1-617-8612626
citizenM Boston Back Bay puts you in the centre of one of the city's most beloved neighbourhoods – historic, leafy and full of charm. Step out to Newbury Street for boutiques, bites and bookshops, or stroll over to Fenway Park to catch the Sox (just 13 minutes away on foot – no train stress required). Surrounded by museums, major universities and classic Boston landmarks, it's your launchpad for proper New England living. Inside, 21st-century comforts await: XL king-size beds, blackout blinds, mood lighting, app-controlled everything, and fast free Wi-Fi. Hungry? canteenM is open 24/7. Need to unwind? Our living room is made for lounging. With contactless check-in and world-class art on the walls, it’s equal parts stylish and smart. You’re also steps from Hynes Convention Center station and a short ride to Logan Airport – so getting in and out is as breezy as Back Bay in autumn.

Frequently Asked Questions

What times are Citizenm Boston Back Bay check-in and check-out?

Citizenm Boston Back Bay check-in time is 14:00 and the check-out time is 11:00.

What is Citizenm Boston Back Bay cancellation policy?

The cancellation policy for Citizenm Boston Back Bay varies depending on the type of room and booking conditions.

How much does it cost to stay at Citizenm Boston Back Bay?

Prices at Citizenm Boston Back Bay change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Citizenm Boston Back Bay?

The closest airport is Logan International Airport, and it is about 14 mins from hotel by car (14.1 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

What are Citizenm Boston Back Bay nearby landmarks?

Citizenm Boston Back Bay locates at the center of Boston. The nearby landmarks include Berklee College of Music, and it is 170m from your search (straight-line distance).

About This Property

Nearest AirportBoston Logan International Airport
Distance to Airport14.54KM
Nearest Train StationLansdowne
Distance to Train Station1.2KM
Nearest Metro StationHynes Convention Center
Distance to Metro Station0.11KM
Average Price FromCAD265
Hotel Star Rating4