Hampton Inn & Suites Boston Crosstown Center

The establishment was clean, staff were friendly, pool is on the smaller side, everything close enough to get a cheap uber

Great experience! Clean hotel with room of good size. Overall 5 stars :-)

Really welcoming staff who made it easy for us to check in early. They had confirmed prior to the trip that we would be able to drop off our bags, but as our room was ready, allowed the weary travelers to check in.ideal for us post Boston marathon where we just wanted a day in Boston, rather than in Hopkinton where we had been staying. Great choice at breakfast and lots of coffee available as well as a shuttle , whim we didn’t use because we like walking! King bed was soooo comfortable and lovely towels and beautifully clean; friendly staff who smiled in the corridors. Used the gym which had cardio equipment and weights and a lovely but small pool .

Good for overnight stay from Philadelphia airport. Breakfast was great with lots of choices for a buffet. They served oatmeal - my favourite and bagels with cream cheese. Perfect for me! Staff were extremely friendly and helpful too. Would definitely stay here again.

Hotel location is great, parking is easy, rooms are big enough and clean. The only problem we had is during the check-in, we were rejected to check-in although the room is fully paid, the reception reason is because we don't inform them that we are going to be late, we were late due to flight delay, and already exhausted from the delay, hoping to be able to check-in, yet the reception adamant that we didn't tell them ahead, in which our colleague which arrived earlier, actually already inform them (different person from the one handling our check-in). After Trip.com customer Service, Mr. Loui help us by contacting the hotel, we are allowed to check-in. VERY SATISFIED with TRIP.COM customer service team.