Renaissance Boulder Flatiron Hotel

Decent hotel, but no safe in room, dirty closet floor and had to call for housekeeping after two days.

Just overall a very pleasant experience.

Our room was so big and very nice. King bed, big living space, nice bathroom, sectional couch even! Great room and location near lots of shopping and dining. Unfortunately, our heating unit was broken. The desk sent up a crew of two guys to fix it. They were friendly, but after being in our room for 20 minutes, we asked if it would be better to switch rooms. They declined and continued to work for 25 more minutes. It was awkward. We needed to rest and shower, but obviously couldn’t. They fixed the problem, but in the morning, same issue. We called the desk to let them know, but asked that they wait until we checked out to send a crew up. This was not observed. This time, they sent up a crew of four guys who came right into our room. We had to awkwardly ask them to come back, seeing as we needed to finish getting ready and pack. We alerted the desk on our way out. Then, I called later that day to speak with the supervisor on duty, just to express my disappointment that we did not have the privacy that we had hoped for, and that the situation probably could have been handled better. She was very friendly and assured me that she would send my info up to the next chain in command, and that they would call me back. It’s now been weeks and nothing. All this to say, nice hotel, management seemed to fall short or normal expectations. Probably will choose to stay elsewhere since we do not feel that things were made right.

First and foremost, I want to give a screaming shout out to Neriah who helps run the front desk/concierge at The Renaissance Boulder Flatiron hotel. The moment we arrived she was there to greet us with a warm and friendly smile. She explained everything in perfect detail about everything the hotel had to offer and was able to answer all of our questions. She was extremely personable and put a smile on our faces the minute we arrived. Besides the great customer service that we received, the hotel is clean and gorgeous. The space is modern, newly remodeled, and very warm and welcoming. The mattresses are super comfortable and the restaurant and bar offers top-notch service for travelers. We love this hotel and will always stay here when visiting the area! It has a very warm & homey feel. Easily 10/10. Thank you to Neriah for setting the tone for excellence. 😊

The restaurant was great. The food was well prepared. Our server was very nice.

Fabulous

Very comfortable and sleek

Very nice room. Bed was very comfortable and the pillows were perfect.

The lodging was fantastic. My room was aptly decorated, large and comfortable. It was clean and felt well laid out and updated. I stayed in a single King Bed. Getting to and from the hotel was easy as well and was very close to plenty of good restaurants. If I come back to Boulder/Denver I'll absolutely consider staying in the Renaissance Boulder Flatiron Hotel again.