Camille
February 28, 2022
Read before booking.
Apar**ent conforming to the classics of Les Arcs 1950.
Too bad the owner and his concierge service is not at the level ..
Before leaving :
we learn that it is impossible to take the sheets and towels option although the option is stipulated in the announcement, in the confirmation email..
A camping service for a week at more than 4000€ is unacceptable.
At the arrival :
They must notify us as soon as the apar**ent is ready (we have a young child): they forget to notify us when the apar**ent has been ready for at least 1 hour.
At the reception of the building where you MUST go to collect the cards to access the building's services (swimming pool, spa...): they don't know us because the concierge service has not transmitted our names (so big waste of time).
IN THE FLAT
The Nespresso is missing: according to the concierge contact stolen the previous week (!)
The TV is broken: This same contact tells us that it will be changed on Monday, it was still not changed when we left on Saturday.
A bulb is missing in a light in the living room, a decorative wooden bar is missing on the front door... very average maintenance.
About the ad, ABUSIVE photos:
Deep nature SPA: PAYING
Indoor and Montblanc view swimming pools: does not correspond to this residence, inaccessible.
Only concession: late departure granted, thank you for this gesture.
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