Residence & Spa les Sources de Marie - Arc 1950 le Village

Firstly let me point out this review is NOT a general review of this establishment but specifically the listing of this individual apar**ent advertised by Mont Blanc booking. For those persons who are not aware Arcs 1950 is a village of 5 or 6 apar**ent blocks. I believe some, if not all, of these apar**ents are privately owned but a high percentage are managed by Pierre et Vacances who seem to have the long term leases and provide reception services etc. My rental was private with the above mentioned company and was awful. Communication with the booking agents was minimalistic and disjointed. The listing on this website states that bed linen and towels are NOT included with the rental but can be requested. As we were flying from the UK I requested this service on 3 occasions, firstly in November, then again in January and finally a couple of weeks before arrival. Nothing was provided - we ended up sleeping on bare mattresses with no sheets or pillowcases. The apar**ent had clearly not been cleaned before our arrival and the toilets were in a disgusting state. One off the shower heads was completely missing!! There were no cleaning products provided and we were very lucky that the previous clients had left us a third of a toilet roll as we arrived after the local supermarket had closed. We received entry details only 2-3 hours before arrival and no information on how to access the ski locker. This property is NOT suitable for listing here.