Booked a King size sea view room for 5 nights. On the evening of the first day, I felt that there was a buzzing noise from the kitchen ventilator or air conditioner in the restaurant downstairs. I reported it to the front desk. The customer service said that the bar and restaurant would be closed after 10 o'clock, and it would be quiet at that time. Although I could still feel a little noise on the first night, it did not affect my sleep. I didn't feel it at all in the following nights. The sea view of the room is great. In addition, the breakfast is a bit expensive at £17.50 per person, but the environment is very comfortable and spacious, the windows are transparent, and you can see the sea view. Due to the Easter holiday, there are many guests in the hotel. It is also good to have a drink at the bar after dinner. However, there were two times when the red grapefruit in the gin and tonic was a little rotten. The hotel bar is relatively expensive, which is not right.
I want to focus on the cleaning service of the room. It is too unprofessional for a hotel of this level! One day, there was no supply of toilet paper at all, and I had to rush to find the front desk when I came back from going out! In addition, there were a few days without the two bottles of clean water that should be provided, and the bathroom was not equipped with foot mats and towels. From the beginning to the end, I never replenished the small skin care lotion and small soap, which could have been convenient for carrying when going out. Of course, you don't have to expect disposable shower caps, toothpaste, toothbrushes, etc. You can prepare these yourself. In the end, I left a tip of £2 in the room, although I was really dissatisfied with the hotel room service.
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