Hilton Bournemouth Reviews
Hilton Bournemouth
Terrace Rd, Bournemouth, United KingdomView Hotel Details
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1 night
Hilton Bournemouth Guest Reviews
4.2/5
Very Good
123 review
Verified reviewsLocation4.3
Amenities4.1
Service4.1
Cleanliness4.3
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All Reviews(123)
Positive reviews(102)
Reviews with photos/video(5)
Awesome stay(9)
Negative reviews(21)
Mashtor
King Room
Stayed in Oct 2023
Family
3 review
Posted on Oct 23, 2023
The hotel was nice but needs to be renovated. The room I stayed in, the bed was making squeaky noise.
Response from Property: Dear Mashtor, thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Marcus
King Room
Stayed in Feb 2024
Solo travelers
3 review
Very Good
Posted on Mar 2, 2024
Booked room with balcony. None available. Staff pretty dismissive about it...other than that place was great. Good breakfast
Guest User
King Room
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 7, 2024
Lovely hotel. Great location, friendly helpful staff, comfortable rooms.
Guest User
Twin Room
Stayed in Sep 2023
Family
3 review
Outstanding
Posted on Sep 8, 2023
Fantastic hotel, great breakfast, room is clean and nicely decorated. Would definitely stay again
Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Guest User
King Room
Stayed in Feb 2023
Couples
3 review
Posted on Feb 13, 2023
Not a clean room at all. Suspicious brown dirty streaks all around the bathroom, chips out of the furniture and random paint marks up and down the walls.
I’ve stayed at better Premier Inns.
6/7
Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. We are sorry to hear that we did not meet your expectations in some areas of your stay. I will forward your feedback to our management team for review. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Sona索纳
King Room
Stayed in Jul 2023
Solo travelers
7 review
Outstanding
Posted on Jul 22, 2023
Had a good welcoming. Front desk employees work fast and professionally. My room was on the 7th floor and I had a nice city view. Rooms are clean and all the necessary amenities are provided. Unfortunately there was no available time in the spa in the morning.
Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Guest User
King Room
Stayed in Oct 2023
Couples
6 review
Outstanding
Posted on Oct 5, 2023
Excellent staff, beautiful room. Close to town centre. Highly recommend,
Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Guest User
King Room
Stayed in Jan 2024
Business travelers
4 review
Posted on Feb 13, 2024
The location is good and the breakfast is OK. But the cleaning staff will break in directly after putting up the "Do Not Disturb" sign.
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Guest User
King Room
Stayed in Oct 2023
Business travelers
10 review
Great
Posted on Oct 29, 2023
A very good choice for business trips
Original TextTranslated by Google
Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Anonymous User
Twin Room
Stayed in Oct 2023
Friends
4 review
Outstanding
Posted on Nov 1, 2023
Pretty good.
Original TextTranslated by Google
Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Dayoung
One Bedroom King Suite with Sea View
Stayed in Nov 2023
Family
2 review
Great
Posted on Dec 28, 2023
This is the best hotel in Bournemouth.
I hope there will be some remodeling
Still, I go there sometimes because it’s a Hilton.
The location is convenient and okay.
Original TextTranslated by Google
Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Guest User
King Room
Stayed in Mar 2024
Couples
1 review
Posted on Apr 1, 2024
It’s okay, which is considered good in this place.
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Guest User
Twin Room
Stayed in Aug 2023
Friends
1 review
Posted on Aug 30, 2023
The service is very bad. They don't clean the house every day. I have to ask them to clean it.
Original TextTranslated by Google
Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. We are sorry to hear that we did not meet your expectations in some areas of your stay. I will forward your feedback to our management team for review. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Guest User
King Room
Stayed in May 2023
Couples
10 review
Outstanding
Posted on Jun 22, 2023
The room is large and comfortable, very close to the beach and various restaurants and bars, very convenient
Original TextTranslated by Google
Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
Guest User
King Room
Stayed in Nov 2022
Family
1 review
Great
Posted on Nov 30, 2022
The location was very nice and ok
It's small for a Hilton, but it wasn't very nice.
It's the best in the area, and it's also a Hilton, so I trusted it and stayed there.
The breakfast was good and I plan to visit again next time.
Original TextTranslated by Google
Response from Property: Thank you for your recent stay and for taking the time to write a review. We certainly appreciate your valuable feedback. Our goal has always been to provide our guests with the best hospitality service and accommodation. We hope to welcome you back in the near future. Kind regards, Hilton Bournemouth team
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