Bowburn Hall Hotel

We were overwhelmed by the friendly staffs and the rooms are decent, clear and modern. Shower is strong and hot, the surrounding area is very quiet and peaceful. I am happy to have chosen the Bowburn Hall Hotel.

We had a fabulous night here in March it was an abba night and the singer was amazing! The food came out piping hot and it tasted lovely we really enjoyed it! The staff were all so friendly and couldn’t do enough for us It’s a good night out and I highly recommend it! 5star!!!

The hotel itself, room and staff serving customers deserves a decent review however the restaurant on site was a massive disappoin**ent. Just Wow! What a let down its no wonder there's around 6 tables taken up. Whilst they celebrate their chef having 20 years service this may be their downfall. The first dish ordered was the steak, with peppercorn sauce I tasted the steak alone and based on what I could see a tub of pepper had been put upon it before cooking and being that I was potentially being melodramatic I asked my husband to taste it. Safe to say it was appauling the staff however were wonderful in their approach offering me the same dish without seasoning - we all like seasoning just at a reasonable level. I declined and ordered a different dish I managed less than half of this in that it arrived in less than 10 minutes I was already dubious of its freshness and the pastry was drier than a stale loaf a running theme here to say the burger bun was abandoned by my partner. I can only assume the 'fresh' produce here is frozen and warmed in a microwave before service. When asked if we were finished we had to say yes, despite plates being practically full was everything OK. Yes ok. Just ok can I feed back to the chef the waiter replied, I explained I didn't want to criticise the chef again when I had already sent back a dish and that in itself is not a regular occurance for me. The fact I am writing this review is evidence enough. My sympathy dropped when ordering drinks and you can see straight into the kitchen the chef sat with his feet up cooking what exactly I wonder? It's such a shame because with a good chef the restaurant would be full of guests but as it stands that will never happen, we didn't even bother with desserts.

Beautiful food friendly staff, can't wait to go back & soon ! We got married at this hotel in 2019 which was recommended by close friends who had previously attended a Wedding there the year before, we were so happy as we had the perfect day to remember , excellent Value for money and always a warm welcome when we visit this hotel . X

Great stay warm and cosy fab food in the restaurant lovely staff and fab price

We stayed at the hotel for two nights following a family celebratory lunch, from the outset we were impressed with all aspects of it. The staff were friendly, polite and well trained,all the meals we had were very enjoyable the food was of an excellent quality and the service was very good. On the whole we really enjoyed our short break at the hotel. A couple of small grumbles, as a traditionalist I think Prosecco should be serve in flutes not coupe glasses which I was told was the new standard for the hotel. The TV reception was intermittent in the room. From a guest security perspective I am not sure offering unfettered access to the accommodation area to all the attendees of the Wedding Showcase is correct.

I waited for a while to be checked in, but the service and staff were polite and friendly when they arrived, it was clean and tidy, prices were reasonable, the bath in the bedroom was amazing but the only thing missing was bubbles in the bath. Everything else was great

A great hotel, friendly staff and a lovely rom. I will definitely be back

This hotel is certainly a jewel so close to Durham with easy access to Newcastle , Sunderland & Gateshead . Excellent dining, very comfortable & beautifully styled bedrooms , fantastic value. All the staff are very professional & friendly .