SpringHill Suites Bozeman Reviews

We had an excellent stay. The room was clean, the beds comfortable, and the ambiance was relaxing. I really enjoyed how they offered water, tea, and hot chocolate in the lobby throughout our stay. My kids also enjoyed the pool. I would stay here again. I also appreciate how the staff went above and beyond when I ordered take out and needed plates and silverware.

Housekeeping was non-existent. We had to request that they come and exchange our towels and empty our garbage cans. And that was all they did. Coffee pods were not replenished food crumbs we're not wiped off the desk, the bathroom was not cleaned. Otherwise a very nice hotel front desk staff was friendly and helpful and very quiet.

Great stay! Check in was super easy. The rooms are very spacious and have all the amenities. Very clean and smelled fresh. The staff are all friendly. Continental breakfast was very good and it was something different each day. One more plus is the coffee was excellent!

This has been my favorite hotel in Bozeman since it opened. While the staff, cleanliness, and room quality are still excellent, the additional nightly charge for parking (in an area where there is limited street parking and ample parking lot space) is a little ridiculous. I am still a big fan of the property, but will be taking my business elsewhere where accommodations are more reasonable for the price point.

The man who checked us in was very friendly and helpful and the hotel was clean and new. The breakfast was disappointing and the coffee was extremely weak. Decent coffee can make up for a poor breakfast. We would stay there again, though.

Had ask for toilet paper in the lobby restrooms, had to ask for cup sleeves for the hot drinks, breakfast area needs better cleanling, garbage was always full inside and outside of hotel. Our room was quiet, clean, comfortable, updated and we loved our stay except for the attention to small details which probably no one else would notice.

I liked how friendly the staff was! They waived my $12.00 parking fee for signing up for the Marriott Rewards program. But, really... a parking fee? I was told that the majority of Marriotts do indeed charge their customers to park a vehicle on their property for overnight stays. 12 bucks, every night. What is that about?? That would be my only complaint!

Great hotel! All the staff was friendly in asking how mine & my kids stay was which impressed me in the fact they were young kids & you don’t find that much anymore. The gym was a decent little setup for a quick workout.

The hotel disappointed us. They nickel-and-dimed us for everything. They had separate fees for parking, snacks, and even water bottles up front. Housekeeping did not change our sheets and towels; they only walked in and remade the bet with the same sheets. We won't stay at a hotel of this company again.

Everything was fine, but our room did not have any hot water, unless we ran the shower and sink simultaneously...then it was warm. Everything else was fine.

Great hotel, clean, great staff. However, you now have to pay $12 per day for parking. At $230 a night, you'd think parking was included. This is Bozeman, MT, not San Francisco, CA.

Excellent place to stay, perfectly between airport and downtown Bozeman. Gentleman working front desk was an outstanding host, made us feel welcome and without worry.

The property is well maintained. The room size is great. But our room was not finished with the cleaning process when we entered. Leftover food in the fridge and used towels in the bathroom. Even with modified expectations of a free breakfast, the execution is really poor. When the warm food runs out at 8:45am, it was not replenished. Even scrambled eggs are bad. Seemed to be run by one person who didn't really care about doing a good job. Lastly, housekeeping showed up twice during our 4 day stay. Once at 4:30pm after being out the whole day skiing and the morning we were checking out. Could be a great hotel but they need to correct some obvious service issues.

Had a child get sick last minute and had to move travel plans. Apparently I reserved a non-refundable room. Even though I called more than 24 hours before check-in, I wasn’t able to cancel or transfer the reservation.