I am always greeted with a smile and my requests are met whenever it is possible. The breakfasts are tasty and included with the stay! The rooms are spacious and clean, the beds are oh-so comfortable, and the water is always hot for my morning wake-up! The meeting space is nice, with tasty hors d'oeuvres provided when ordered. Parking is easy. Front Desk clerk, Novia, was so helpful when I was last at Homewood - suggesting the most maneuverable luggage cart, helping to reset my heater, and always willing to assist in any way. She is a welcome site after a long day on the road!