House of Fisher - Beneficial House

Absolutely shocking…stayed here and on arrival we entered the room to a terrible smell….cat poo in the sink and cat hair all over the carpet….while looking around the room a cat run from under the sofa…was told we would have a full refund for this room for room only to be given £50….do not stay in room 17!!!!!

We stayed in a one bedroom apartment with two little children. I must say our stay from the beginning of booking all the way to checkout was absolutely amazing and so smooth! The apartment itself is so clean and modern and up to date. The kitchen amenities are perfect! The lounge was perfect - cosy and clean. Our bedroom was so spacious and clean. The bathroom was clean and fresh. I was blown away by all the facilities that are provided in the apartment. We had an iron and iron board in the store with a designated area to open up the iron board, so it’s not in your way. We had a fan in the bedroom closet. We had a safe in the closet. We had extra towels provided. We had liquid, sponges, dishwasher tablets, washing machine detergent and all kitchen utensils. The tv had all channels including sky movies. Shame no Netflix but I can’t hold it against them. There was also a hair dryer provided, and drying rack for the laundry. And a mini vacuum! Overall it was a fully loaded and equipped apartment! We are so blown away and it made our stay so comfortable especially with little kids! The service was absolutely impeccable too. Every time I picked up the phone with a query at any time, there was an answer and a resolution. We were also called back to be told that we can check in 1 hour later. Honestly, I’m so impressed! I wish they had house of fisher apartments everywhere in the world! We are one happy family and will be committed customers henceforth. Im so delighted to be leaving this review and would like to say a big thank you to everyone at house of fisher.

Very spacious & perfect for what we needed. I was a little disappointed that the lift wasn’t in use as it makes life difficult with a baby. We received 2 emails with access codes on, I thought they were the same & that we hadn’t received the code for the carpark so contacted an out of hours number & the service was fantastic, sorted it within a couple of minutes. Very clean. Some areas could do with just a little tlc, like the sink & toilet roll holders but everything else was in great condition.

Because it is over a gym the parking lot was very congested. We had a couple small issues, but they were quick to respond and fix them. We were upgraded to a 1 bedroom, 3rd floor and good view from the windows. Pretty good location, we would stay here again.

Appartment spacious and clean. However we felt the lighting in the studio flat was too dim for comfort. Minor problem with the shower which did not drain on the last morning.

Excellent and spacious apartment.

The apartment was great for us. Nice location close to town center short drive to Legoland which is why we choose it and it was lovely to have a balcony. The beds were comfortable and bathrooms nice. The information on how to get to the building, parking and check-in were great.

Really good for a short business stay. Good to have a lounge as well as cooking facilities and a fridge. Reasonable price good value.