Hampton Inn & Suites Sarasota/Lakewood Ranch

We arrived just as Hurricane Idalia was at Tampa's doorstep. The front desk folks couldn't have been more accommodating. Although housekeeping services were suspended for a couple of days, we had everything we needed. The property is super clean,,and had a pleasant scent. We will not hesitate to stay here again.

The location is perfect if you have any business or social event planned in Lakewood Ranch. I was attending a charity event at the golf and country club and the location is absolutely perfect. it was 20 minutes to the beach and downtown Sarasota and 10 mins to Lakewood Ranch Golf and Country Club. The rooms were nice and fairly updated.. The shower head could use an update, rainforest heads with separate sprayers would be nice. Instead, they have the cheap plastic spin adjustable head with low flow equipped. The beds were super firm, I prefer a more medium to soft bed and the pillows were ultra thin The plus side. the AC is one of the quietest I have ever had outside of high end hotels. So for quiet and sound sleeping, that is a plus. Also the room layout is fantastic with a nice couch and chair seating area and a central desk/ TV cabinet that you can see through. very nice room overall. Just need a softer bed and better shower head. Breakfast was OK. typical fare for this type of location. Only complaint there was the lack of bacon. Not a fan of chicken sausage patties. But overall a good breakfast and the staff kept everything filled as needed. Also, worth noting that the hotel sits right in the property of a huge shopping and dining plaza providing great breakfast, lunch and dinner opportunities and enough shopping to satisfy any wife.

Close to many shops

Incredible stay at this well-maintained and managed Hampton. From initial conversations with Jonathon at the front desk to the king bed room, efficient housekeeping, quality fresh fruit at breakfast , clean pool/whirlpool, beautiful lobby, and location within walking distance of 20+ stores/restaurants this was the best Hampton we've stayed at in 30 years! Only negative is higher price but in this case you get what you pay for! After an awful stay at the Plantation Hampton last winter we had vowed to never again stay at a Hampton but had the previously refunded points on our account so we gave it one more try. Our takeaway is to look closely at all RECENT traveler reviews at each facility and not depend on Hampton corporate oversight which appears to be inconsistent.

This review is heavily biased by the outstanding customer service we just received from the hotel management. We had stayed here before and were quite satisfied. But two nights ago when we made a last minute booking; we were very unhappy with the room. It was a room for someone with an ambulatory disability and I sure would have been fine in that instance. But the empty ante room to the bedroom and the bathroom arrangement with a walk-in shower sporting a shower bench were aestheically unappealing and depressing. As the hotel was full, there was no other choice so we checked out and went to another hotel. Fully considering and understanding our concern, management was very gracious in their communications and refunded our money. We appreciate the ease with which things were resolved and applaud the high standard of customer service the hotel provided in this instance. We would only encourage the Hilton brand to better identify the difference in a mobility impaired room in their advertisements.

Since November 2021, my brother and I have stayed at this hotel five times when we come to Sarasota to check on family twice a year, and plan more trips to the area in 2024. We loved this hotel because of its convenient location to good restaurants and shops. However, we are having second thoughts about booking this hotel again because of our last stay. First, we had requested (several weeks prior) two King Studio Suites on the first floor where we had stayed the last two trips. As senior citizens using handicapped parking, it is easier to maneuver our luggage, etc. This time, however, we were placed on the second floor and although they were the same room category, only one elevator was working during our ENTIRE six-night stay. In addition, the production company crew that was staying there in a block of rooms (presumably working on one of the nearby holiday shows) left their food garbage out each day on the carpeted floor outside their doors. The corridor was strewn with it. It was like a college dorm. It wasn't once, twice, but EVERY day. Why not leave it in the room for housekeeping or better yet, bring it down to the trash cans by the breakfast area as we have done when our room trashcans overflow?! Why is this unsightly sometimes odorous display now even permitted,especially in this caliber hotel where some of us are paying top dollar out of our own pockets?! BOTTOM LINE: With its constant change in general management (three that we know of since November 2021), it now seems like the hotel atmosphere is not up to its prior Hilton quality standards (except for the excellent maintenance, breakfast, and housekeeping staffs who recognized us and made us feel welcome and were helpful during our stay, unlike the front desk staff, none of whom we recognized and who seemingly couldn't care less about our room location preference request and the broken elevator). Disconcerting to say the least.

I enjoyed the quality and variety of options for breakfast. I did not care for the bed. It was soft and dipped in the middle.

I’ve been traveling for more than 20 yrs, never ever been to such a wonderful place where everything was perfect! And the shopping center, oh my!! Great place too. I hope they stay this good (hotel). Breakfast was incredible good. Everything wonderful!

Great location and my room was huge & clean! Plan on staying there again! The breakfast was good too. The front desk people were super nice & helpful. They even had a dry sheet to get rid of my static cling on my dress!