Woolley Grange - A Luxury Family Hotel

A lovely setting for this hotel, the grounds are very peaceful, the walled garden is very nice and the spa lovely although issues with damp in the pool area. The staff in the hotel are charming, however, I agree with other reviews which suggests 5 star prices for a 3 star hotel. This hotel is tired and in need of tlc and decoration (untidy decor and very tired and worn out furniture). The superior room we had was spacious but facilities limited. No chairs to sit and have a drink and relax, no chair at the dressing table, only a very low level chaise under the window, too low to look out at the gardens and most uncomfortable for 2 of us to sit and relax. The bed was only a double, not what we would expect for an expensive superior room and the very noisy fan in the bathroom meant we could not leave a light on to see our way to the bathroom during the night. We mentioned this to the hotel, but other than offering to bring us 2 chairs, nothing was offered. Additionally, there is no bar, so with limited facilities in our room, we have no option but to go down to the small lounge later for an aperitif. Let's hope dinner tonight makes up for our disappoin**ent - we booked hoping for a gourmet dining experience which was how the restaurant was described. We will see.

Fantastic staff and everything a little one could want.

We came to Woolley Grange for our first proper family holiday since welcoming our 5 month old baby to our crew. She was in tow, alongside our 3 year old. We chose to come because we were impressed by the offerings of the venue. It was so ideal to have everything provided. We only got out our suitcases and essential toys from our car, the pram and bedding bits were not needed at all which adds another layer of ease to it all. We were further impressed by the food and drink options, and the flexibility of being able to eat pretty much wherever you wanted to within the hotel! There was so much to keep our toddler busy, we can’t help but be amazed. Both the kids went into ‘the den’ for their included time and we paid for an extra session on the third day, and attending both toddler activities sessions we were around for. The one with Dave the gardener was particularly fantastic. The spa was lovely, the pools a good feature too. We did experience a pretty major power cut on the main day of our stay, and while this meant we could only have a continental breakfast, it barely put a dent into the great time that we had. The staff were brilliant in keeping everyone busy and calm whilst figuring out solutions! The only suggestion I would have (after speaking with other parents) would be maybe to have a small shelf in bedrooms for baby cameras to sit on, that give a good view of most the room. We managed to perch ours on a picture frame but it was a bit precarious! We want to say a huge thank you for a wonderful time, and our room upgrade. That was a lovely surprise when we arrived!

Amazing place! Food slightly on the pricy side but such a lovely stay!

Beautiful place, traditional English hotel. Nice gardens and restaurant. Best Panna Cotta ever. Stayed with my husband as a treat. Staff are very polite and attentive. Hotel also has a nice spa with outdoor and indoor pool. Breakfast was included.

Unimpressed unfortunately - maybe just bad luck but we paid 5 star prices (albeit a last minute booking but still) and the service, room and food were definitely 3 star. It bills itself as a luxury hotel. Staff were friendly but service was pretty slow and disorganised. Food is fine, nothing exciting and the same menu every evening - steak and chips, that sort of thing. Pool was fun and the kids enjoyed the trampoline too. Library and kids club is a nice touch. We’re left with a sour taste after paying so much - the experience just didn’t add up for us.

Fantastic family hotel. Visited with our ten and 8 year old. They loved the movie night including popcorn and milk. My daughter did tie dye in the kids club and the outdoor play areas were really nice. Breakfast and dinner in the restaurant, nice food and service and kids disappear to the movie once they have eaten so you get to enjoy the rest of the meal. Would recommend to families. Staff friendly and accommodating.

Early spa break for two. So much needed I had the loveliest massage, I didn't get my therapists name but I know she was born in 1975. Really friendly and did a great job. My friend's massage was also good. The pool is shallow (a bonus) and great to use. The water was tested when I was there. The sauna and steam room are also amazing to detox. Children are welcome in pool The food wasn't that great sadly, a set menu. My toastie was greasy and cold and my friend's beet salad was too small for an adult. But the young lady serving us was lovely. We didn't complain as we were on a chilled spa day, just a note for the future maybe. Thanks again to all staff, we will definitely return. It is a beautiful location. The staff are a credit to the hotel. It's a little bit of a rabbits warren for people with no sense of direction like myself, but we will be returning.

Top marks on food! Had a juicy double burger followed by a gooey chocolate fondant, very attentive staff Fred and Dillon were super friendly!! I thoroughly enjoyed my meal and will be bringing my family back next time, stunning views from the window washed down nicely with a funky iced coffee! 5 star from me