Cherylann
March 18, 2024
The floors in the rooms were always dirty, not properly cleaned. Behind the bedside table there was black stuff stuck to the floor and the second you walked into the room you could feel the stickiness and dirt on the floor. The beds were slanted. One side was up higher then the other. The door handle fell off inside the room. we stayed from Thursday until sunday and the indoor pool wasnt ready until that saturday evening. The shower didnt drain at all. The front desk workers did their best they could to help with our stay. when we complained about the first room having the conjoining room not lock he moved us to a second room, the second room is where the door handle fell off so then he moved us to the third room. That room had the dirty floors, lopsided beds and the tub drain that didnt drain fast.