Silver Mountain Resort & Spa

We stayed at Elexus Silver mountain. To much money for services. Breakfast is ok. The rooms are clean but don’t deserve the money we spend on them. They have problems with the heat in the room, if it is ON it’s getting hot, you can not sleep if it is turned OFF it s to cold. Parking in the garage is not enough for all costumers. The spa restaurnat and the reception are in the main building and all rooms are in other buildings which ia annoying.

Stayed in 3 bedroom apar**ent. Heat was not functioning. Hotel offered space heaters. Bathrooms were in terrible conditions. Cracked tiles, shower did not have curtains or enclosure so water was everywhere. Some hotel staff did not speak Romanian or English. Hard to communicate.

A horrible experience for anyone who wants peace and a little organization in a vacation. - The hotel's indoor pool is not ventilated at all. The staff is obliged to keep 2 doors open to make the air circulate and ventilate the chlorine vapors. I asked them to close the doors because it was around 10 degrees outside and the air inside was cold. Shortly after they closed the door, the temperature rose rapidly and a smell of chlorine took your breath away. The answer of Mr. Bogdan, in charge of the swimming pool, was: "that's the rule, let's keep the doors open because we don't have a functioning internal ventilation system" - The hotel staff is rude, always with an air of superiority over the customer - The hotel is not kid friendly at all - My wife had a paid massage appoin**ent, she was no longer accepted because the people at the reception got confused and forgot about her, very embarrassing and disrespectful behavior. - Having 2 small children, I always used DO NOT DISTURB in the rooms, but the hotel staff did not bother to take this into account. Thus, they rang the doorbell as many times as needed without being interested - The hotel is in a state of disrepair, being full of cables pulled out from the walls, missing light bulbs, detached wooden floors with pieces of iron sticking out through them - Nobody answers the number at the reception and room service, I called 4 times to ask for a cot and I ended up crossing the road to the reception in the middle of the night In short, a terrible experience in which I was humiliated and mocked by the hotel staff for a lot of money. This review was written in Romanian and translated with the help of a translation tool.

the pool is amazing nice view from the room great value to money

Everything was just amazing. Very friendly and helpful stuff, delicious breakfast with plenty of choices, free parking , clean room and plenty of space and lets not forget about the stunning views

Beautiful place, nice staff, great food. Will visit again.

We just finished outlet vacation there, and I wouldnt come back because its like leaving life in a block of flats: it îs a complex of 4 blocks with a lot of appar**ents, but the restaurant and SPA are too small! Many people, a lot of noise, crowded everywhere. Not what I was looking for on a holyday. Good parts: our room was clean, good food (big prices though) and underground parking.