Sonrise Inn Lincoln Hwy by OYO

Oct. 7 2023 No television for the whole building Trip.com and Sonrise misrepresented online was not on property 20 minutes Trip.com refused to refund and Sonrise would not help. The amount is now in dispute.

We about froze. Had to sleep with our coat on. Could not get any hot water. The bathroom had no heat.

It was 30 degrees outside, and even though I had the heater on all night, it probably only got as warm as 55 degrees inside of my place. I slept under the blankets with my hoodie and jacket on and was still cold all night.

The hotel was old, but clean. Quieter than staying on the main highway in Breezewood. Room could use some updating and some repair in bathroom. Also, there was no soap or shampoo offered in bathroom. It was fine for a one night stay on the way home. We had our 2 mini doodles with us and it would have been nice for some grass for them when they had to potty and wish we had known there would be an extra charge for the dogs. We were told that when we arrived.

The stay had 3 positives and three only. It kept us out of the rain; the beds were comfortable and the water was hot. Those did not make up for the following: The AC unit was mounted so high on the wall you couldn’t read any of the multiple selections and we couldn’t get it to stay on. The tv didn’t work. There was no outlet in the bathroom. The curtain didn’t close all the way allowing viewing from the sidewalk. The shower head was so low water from it hit your belly button. The pipes were not secured to the framing so when the diverter was lifted the entire faucet and shower head lifted behind the surround and it seemed as though the faucet would fall apart. The only outlet close enough to a mirror to use a blow drier was near the door where the curtain wouldn’t close all the way so, it was necessary to be fully dressed before using it. The towels looked as though they had been used to wash a car. The paint on the ceiling in the bathroom was pealing off in a big sheet. The bathroom fan was deafening and didn’t clear a bit of steam. There was No battery in the smoke detector. The key drop off was totally unsecured which would allow anyone access to the room after you left to steal whatever they wanted from any of the rooms and the last guest would likely be blamed. Will not stay there again. If there had been any other inns with vacancies we would not have stayed this time. Way, way too expensive for the conditions.

Amenities like soap and tissues would have been nice.

Room was clean but this hotel needs updated. Staff was friendly. I would not stay here again.

They cancelled our stay there. We were charged for it, but they told us that we can't stay there for the price they offered us. Give us our money back!

Did not have a good experience. We checked in at midnight and were very tired and the guy who checked us in straight up yelled at my husband and then mocked his shocked reaction. First, he just yelled, “CARD!” while he was checking us in and it was so jarring, both me and my husband said, “What?” And he yelled, “CARD!” again and then looked at my husband and started mocking his confusion. He started imitating his face and looked at me and goes, “LOOK AT HIS FACE. HE’S LOOKING AT ME LIKE THIS.” And then my husband said very calmly, “Um, okay we’ll just leave then,” and he was like no, no just sign here. It was so freaking weird and rude. He was actually loud while he was yelling, another employee came up from the back to see what was going. Then we went into the room and there were spiders all over the bathroom and the ceiling was falling apart with water damage. Horrible. We left at 5am because we didn’t want to be there any longer.