Blue Orchids Beach Hotel

Staff Service: Staff are frequently praised for being friendly, helpful, and accommodating. Guests note positive interactions with personnel, including assistance with luggage and general inquiries.(based on 1 review)

We arrived at the hotel hot and sweaty and there was no record of our booking. Not a common mistake. After much scratching of heads and management being called, we were told to go to the bar and get a complimentary drink whilst it was sorted. It seems the hotel receptionist had booked us in for September 2026 not 2025. We went to our room no 109. Lovely room with lounge/kitchen/diner with separate bedroom. Views from lounge onto pool and ocean views from bedroom. We had no hot water so a quick cold shower before we went out. No hot water again the following morning. Telephone in room didn’t work so had to traipse morning and evening to tell them we had no hot water. They kept boosting the water but only enough for one shower and that was a quick one. By day 5 we’d had enough and asked them to move us, which they did. We moved to room C104 which had constant hot water for the rest of the holiday. It seems it’s a common occurrence as lots of people we spoke to said the same thing. The hotel is undergoing a refurbishment but the noise didn’t stop us enjoying the pool area as it was very minimal Note there are no parasols over the loungers so if you want shade there is none. Parasols over the table and chairs though. These are fixed to the floor so no chance of moving them. I asked at reception if we could have a parasol brought over as there were plenty on the beach. I was told if I want shade then I’d have to sit at a table. There’s lots of shade around 3ish on the grassy area when the sun moves. All staff, maintenance people, and security are extremely friendly and happy. Not really any negatives apart from the hot water and shade issue so don’t let that put you off staying here. Yes I would 100% definitely stay here again and will be booking again for next September. The hotel is in an excellent spot for restaurants, bars and Massey supermarket. Turn right out of hotel and it’s roughly a 15 minute walk to the Gap. Very safe walking at night. Turn left out of hotel and it’s about a 10 minute walk to Rockley. Lots of places to eat and drink. You can go into any hotel to get a drink or food. We went in the Rockley hotel most nights for drinks. They even do happy hour and you don’t have to be a guest. Champers next door to hotel is a must but booking is advisable. They do a very reasonable three course set menu and food was amazing. Salt cafe in Rockley 10-15 walk is another definite must. Food was amazing. Again booking is advisable as it’s only small. We took mosquito spray from the UK with us but it didn’t help as we got lots of bites in first night. Receptionist advised us to buy protec mosquito repellent which we bought from Massey supermarket. This helped enormously and we hardly got any more bites.

nice hotel. But the staff really need to be train properly like Sharon and melissa just loud and unapproachable. But the hotel was nice, food was amazing the lady's at front desk were lovely. I had a lovely room attendant name Shanee did a nice job with my room.