Guest User
January 1, 2024
There is a club downstairs in this hotel. I checked in at 3:30 pm on December 31, 2023. Their club played songs until 5 am on January 1, 2024. The super loud subwoofer kept us awake all night. We complained to the hotel all night. They had no front desk staff and the club staff handled the entire process. There was no compensation except an apology. When we asked for a refund when we checked out, their staff also passed the buck and couldn't give us a refund. Very poor living experience
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