The room floors of the suite were dusty and bedroom slippers are not provided so we had to walk around on dusty cold floor. Bathrooms attaching to the bedroom did not have heater and we had to shower in cold water in cold, rainy night weather. No toilet rolls and only tissue dispenser was provided which was fixed to the wall outside the reach of the toilet bowl. No toiletries like toothbrush, shower cap or soap was provided. Only a bottle of washing liquid (which we presume is for bath as it was not labelled) was fixed to the wall in the bathroom. Kitchen cooker was not working and no utensils are provided. Wonder how you heat up or cook without saucepan or cooking utensils. Kitchen cupboard doors are broken and badly stained. Our suite sleeps six but they only provide 2 spoons and 4 forks (one of which is badly bent). Walls of some part of the apartment are dirty and so are the living room sofas.