Guest User
June 26, 2024
Lovely hotel, let down by a few issues: - Room’s air con was broken, and it was a hot day so it was stifling and hard to sleep! - Although ground coffee and a cafetière was provided, the cafetière was for a single cup, so you had to clean it out to make two cups - a bit unhelpful for couples using the room! - Despite the cost of the hotel, espresso based coffees are not included in the breakfast. This seemed a bit ridiculous to have to pay extra for that. I understand it is more effort, but after the cafetière point above, it is slightly irked me! - The breakfast bar where guests help themselves to things was right up against tables with other guests eating, and forced guests to invade personal space. - The staff were so quick to get their jobs over with, that they cleared away my husband’s plate while he still had food not on his plate and in his mouth! A lot of the staff were very welcoming so this was more of a one off. The hotel is in a lovely setting, and apart from the issues above would have got a great review, but I doubt we will return!