Fairfield Inn & Suites Goshen

The room was very nice and clean. The morning breakfast was very good.

I found it quiet and relaxed.

I arrived late. The staff were very welcoming and helpfull

We were in town for a visit, great area to stay very clean and close to town. Staff was super friendly and so helpful. Thank you!

Weekday breakfast had fewer options than the weekend breakfast. Dining area staff were nice.

When we arrived Monday evening, we were greeted with a welcoming and friendly smile by Brenda. She is the type of employee that makes for a great first impression of a business. My wife and I enjoyed our 2-night stay here. The hotel is clean, quiet, and comfortable. We stayed in a king suite and the leather couch gave the room a pleasant leather-shop smell rather than chemical disinfectant or deodorizer-type odor that is frequently encountered. The location is convenient to Shipshewana, Elkhart, and the quilt flower gardens trail.

Breakfast buffet had a nice variety of food and the dining area was very spacious.

Use the Bonvoy app to securely pay for my room as I always do. Requested digital key as I always do Hotel refused to provide digital key until time of check Bonvoy app allows you to digitally check in and walk straight to your room per the app. Stephanie the manager refused a digital key, refused to walk out from behind her counter to verify my ID, and canceled my stay this evening The cameras above the check-in have used other locations to fraudulently steal peoples identity. I am a victim of identity fraud, and I refuse to put my ID in front of those cameras. This is my last and final straw with Marriott. To the owner of the property… Marriott is on the front of your building not your private labeled company name. Marriott is who fills your rooms. Marriott is who provides your customers way to use the online website and other ways to check in to your hotel. Marriott rules and regulations allow for guests to digitally check in and walk straight to their room. This would’ve never happened. I would’ve never had my room canceled by Stephanie if I would have simply been provided my digital key prior to check in I do more than 150 hotel stays per year. I’m a victim of identity fraud because of the cameras over top of the check-in counter at another property I expressed that about my concern and offered a solution to show I’d outside the camera view. Stephanie refused. Driving now 45 min to Hilton where I should have went first.

Very clean. Good breakfast choices. Helpful, polite staff. Quiet.