The Star Grand at The Star Gold Coast

The Star Grand at The Star Gold Coast Reviews

The Star Grand at The Star Gold Coast

8 Casino Drive, Broadbeach, Queensland, 4218, AustraliaView Hotel Details
The Star Grand at The Star Gold Coast
The Star Grand at The Star Gold CoastThe Star Grand at The Star Gold CoastThe Star Grand at The Star Gold Coast
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1 night

The Star Grand at The Star Gold Coast Guest Reviews

4.6/5
Great
72 review
Verified reviews
Location4.6
Amenities4.7
Service4.6
Cleanliness4.7
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All reviews(72)
Positive reviews(69)
Reviews with photos/video(10)
Clean and tidy(11)
Awesome stay(11)
Great service(8)
Great location(7)
Awesome amenities(6)
Convenient location(4)
Negative reviews(3)
Coco Zheng
Superior Deluxe King Room
Stayed in 2023年7月
Family
1 review
5.0/5
Outstanding
Posted on 2023年7月22日
room is exceptionally clean and well-maintained, with a comfortable bed that ensures a restful night's sleep. The hotel's service is top-notch, making the stay even more enjoyable. Additionally, the food served at the bistro is delightful and leaves a positive impression.
Michelle Nhu Nguyen
Superior Deluxe Two Double Room
Stayed in 2023年7月
Travel with friends
8 review
4.5/5
Great
Posted on 2023年7月12日
Great location, good service. Near pacific fair shopping Center, lot is options for cafe and restaurants
Anonymous User
Superior Deluxe Two Double Room
Stayed in 2023年6月
Family
6 review
4.5/5
Great
Posted on 2023年7月10日
The hotel room is clean and housekeeping services are good. The only issue is that the car park is not free. Take note if you do plan to go to the casino to play, always take a ticket when you enter the car park and when any of your travel mates have earned 5 tier points in the casino with the star club card, go claim the free car park and you can save on paying for it. You can rent a car and go places like Yatala Pies and eat great pies.
Vilimaina Pepena
Superior Deluxe King Room
Stayed in 2024年7月
Family
56 review
5.0/5
Outstanding
Posted on 2024年7月30日
Well presented and so comfortable and clean.
Shuv
Superior Deluxe Two Double Room
Stayed in 2024年11月
Solo travelers
4 review
4.7/5
Amazing
Posted on 2024年12月4日
Great stay for holiday
Guest User
Superior Deluxe Two Double Room
Stayed in 2022年12月
Travel with friends
1 review
5.0/5
Outstanding
Posted on 2022年12月21日
We certainly enjoyed our ladies' Christmas Weekend away. The staff were absolutely fantastic from the day we checked in and the day we checked out. Food and services at the hotel was 5 star, rooms always clean and very comfortable beds too. We will definitely be returning again.
Guest User
Superior Deluxe King Room
Stayed in 2023年6月
Family
1 review
5.0/5
Outstanding
Posted on 2023年6月10日
I wanted to provide some feedback regarding my recent stay and the experience I had with your trip service desk. Overall, I had a positive experience, although there were a few minor hiccups along the way. However, I must commend your team for their prompt and efficient resolution of these issues. The trip service desk demonstrated world-class customer service. The representatives patiently and politely listened to my frustrations and concerns, and they were dedicated to finding a satisfactory resolution that would benefit both the hotel and myself. I truly appreciate their efforts in going above and beyond to ensure my satisfaction. This level of service was truly brilliant, and I am more than happy to recommend Trip.com to anyone looking to book their next holiday, whether it be a hotel or a flight. I have experienced firsthand how Trip.com takes excellent care of their customers and their bookings. The dedication and commitment to customer satisfaction are truly commendable. Thank you once again for your outstanding service. I look forward to booking my future holidays with Trip.com and enjoying the same level of care and support.
Guest User
Superior Deluxe Two Double Room
Stayed in 2023年5月
Travel with friends
1 review
4.0/5
Very Good
Posted on 2023年5月30日
The staff need to be trained to a higher standard. Room was great except for directions to the compendium Bed was very comfortable.
McBain
Executive Deluxe King Room
Stayed in 2024年8月
Family
4 review
5.0/5
Outstanding
Posted on 2024年8月25日
Superb everything
Guest User
Superior Deluxe Two Double Room
Stayed in 2023年4月
Travel with friends
1 review
4.5/5
Great
Posted on 2023年4月14日
The Grand Star was an excellent place to stay and we enjoyed our time there thoroughly. We will likely book again the next time we are in town.
Guest User
Superior Deluxe King Room
Stayed in 2023年7月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2023年7月11日
Location,service & everything was much better than expected ❤️❤️
bhavin
Superior Deluxe Two Double Room
Stayed in 2023年6月
Couples
3 review
5.0/5
Outstanding
Posted on 2023年6月18日
Great hotel for stay and leisure on the Broadbeach gold coast
Guest User
Superior Deluxe Two Double Room
Stayed in 2024年2月
Family
8 review
5.0/5
Outstanding
Posted on 2024年2月25日
pretty good. I love that
Guest User
Superior Deluxe King Room
Stayed in 2022年11月
Couples
3 review
5.0/5
Outstanding
Posted on 2022年12月13日
Convenient had everything we needed and close to pac fair And beaches
Tucker 88
Superior Deluxe King Room
Stayed in 2023年4月
Couples
4 review
5.0/5
Outstanding
Posted on 2023年7月4日
It was fantastic will definitely be back