The Star Grand at The Star Gold Coast Reviews

room is exceptionally clean and well-maintained, with a comfortable bed that ensures a restful night's sleep. The hotel's service is top-notch, making the stay even more enjoyable. Additionally, the food served at the bistro is delightful and leaves a positive impression.

Great location, good service. Near pacific fair shopping Center, lot is options for cafe and restaurants

The hotel room is clean and housekeeping services are good. The only issue is that the car park is not free. Take note if you do plan to go to the casino to play, always take a ticket when you enter the car park and when any of your travel mates have earned 5 tier points in the casino with the star club card, go claim the free car park and you can save on paying for it. You can rent a car and go places like Yatala Pies and eat great pies.

Well presented and so comfortable and clean.

Great stay for holiday

We certainly enjoyed our ladies' Christmas Weekend away. The staff were absolutely fantastic from the day we checked in and the day we checked out. Food and services at the hotel was 5 star, rooms always clean and very comfortable beds too. We will definitely be returning again.

I wanted to provide some feedback regarding my recent stay and the experience I had with your trip service desk. Overall, I had a positive experience, although there were a few minor hiccups along the way. However, I must commend your team for their prompt and efficient resolution of these issues. The trip service desk demonstrated world-class customer service. The representatives patiently and politely listened to my frustrations and concerns, and they were dedicated to finding a satisfactory resolution that would benefit both the hotel and myself. I truly appreciate their efforts in going above and beyond to ensure my satisfaction. This level of service was truly brilliant, and I am more than happy to recommend Trip.com to anyone looking to book their next holiday, whether it be a hotel or a flight. I have experienced firsthand how Trip.com takes excellent care of their customers and their bookings. The dedication and commitment to customer satisfaction are truly commendable. Thank you once again for your outstanding service. I look forward to booking my future holidays with Trip.com and enjoying the same level of care and support.

The staff need to be trained to a higher standard. Room was great except for directions to the compendium Bed was very comfortable.

Superb everything

The Grand Star was an excellent place to stay and we enjoyed our time there thoroughly. We will likely book again the next time we are in town.

Location,service & everything was much better than expected ❤️❤️

Great hotel for stay and leisure on the Broadbeach gold coast

pretty good. I love that

Convenient had everything we needed and close to pac fair And beaches