Guest User
April 3, 2024
We were really excited to stay at The Fish, after hearing such rave reviews about it, but unfortunately it really didn't live up to expectation. It lacked a certain level of luxury, and we left feeling it was very overpriced for the experience you receive. The hotel wants to give off a very relaxed & laid back feeling, which at times is great, but is frustrating when you are looking for staff to check you in, or take your food/drink order and no one is around. We stayed in the Coach House room because we had our dog with us, which was dark & basic. The pillows were really flat and the furniture was uncomfortable. There were no windows (apart from the main door), and it lacked basic amenities (no iron/ironing board, no soap in the dispenser, no toilet brush, the tea-bags weren't replenished, no smart TV). We tried to call reception & room service, but no one answered either line. You could hear the rooms upstairs, talking and walking around in the evening, and it lacked a sense of privacy. We were really looking forward to eating in the restaurants, but again felt quite disappointed. The service in the bar/restaurant is really slow. We waited an hour and a half for a pizza, and had to ask the staff on more than one occasion to clear our table. We were served a desert before our main, and we had to send our cooked breakfast back because it was cold. It generally felt that there was a real lack of experience amongst the waiting staff. For the price they charge, we expected much better service & comfort. On the plus side, it's very dog friendly if you're bringing your pet, and it's only a short drive into nice pubs/restaurants in Broadway.