Top Hotels with Gyms in Brockville

La chambre était désuète, sale, bruyante, minuscule. Les toilettes faisaient un vacarme d'enfer et ont fini par ne plus fonctionner. Lavabo dans la chambre!!! Les portes ne fermaient pas, ou mal. Impossible de régler le volume de la télévision. On voyait à peine à travers les vitres tellement elles étaient sales. Le personnel était désagréable, méprisant et parlait à peine un mauvais anglais (pas de français du tout). Ils ont même essayé de relouer notre chambre en notre absence l'après-midi, alors qu'elle était payée pour deux jours!!!

Was a bit skeptical of this location after reading some reviews by some hockey parents. I suspect those guests were likely a challenge for the hotel. Our trip was fine. Check in as normal, comfortable and clean room and breakfast was nothing special but standard (scrambled eggs, sausage, potato, make your own waffle, fruit, bread, bagel, banana bread, coffee … Front desk was able to provide ideas for lunch/dinner. Location near 401 and some retail locations were perfect for us. If visiting the city, might consider a hotel in the downtown area but this Hampton was every bit as good as other great Hampton Inn’s that we have stayed at.

Don’t usually write reviews but felt compelled to acknowledge the fantastic service. Can’t say enough nice things about the staff, from housekeeping to front desk. In addition to being professional and efficient the staff were pleasant, friendly and so happy to help you in any way! Serving your customer well appears to be their motto. Complimentary bottled water, ear plugs, coffee/tea always available, etc was wonderful. Hot breakfast included Beds comfortable and plenty of hot water at a good pressure on top floor (floor # 4)! Easy one and off to Highway 401. Hotel located at the end of a cul de sac so it’s quiet out front. If you need lots of quiet to sleep ask for an even numbered room (i.e. on front side of bldg) - you won’t hear a thing! Having an indoor pool was also a bonus. Water temp was refreshing but not cold. Towel rack in pool was empty when I arrived for a swim but when I spoke to front desk the staff was very apologetic and someone arrived within a minute to replenish the towels! I would definitely stay here again and Highly recommend it!