We spent a weekend at Villa Dorata, being fixed and affectionate customers for many years, and this year, unfortunately, our expectations remained disappointed as they were expected last year. We have seen a radical change in the structure and management of the system, since in the past, under the previous management, everything was indeed unperfect. Unfortunately, we can only see how much this hotel, which is located in a perfect place for every interest, is in decline. The boys who take care of them, though gentle, educated and available, are not at the height, because they are obviously little in the hotel profession: forgotten rooms, with infiltrating spots, wheels, powder on the furniture and bad bathrooms not working. Heating absent if not on request but often and willingly replaced by boxes for constant problems at the plant, sprays and very few services such as soap in bathrooms, shampoo and kits that are usually to be provided and we have them I had to ask for three times. These problems concern both the standard rooms and the superior/deluxe rooms. Poor and disappointing breakfast with clearly frozen cornets and crostate from many days before, as well as watered coffee. We remember with nostalgia the good times when breakfast was served with surprising quantities and quality! The cold breakfast room with a closed chamber and the boy's difficulty to do everything in managing every situation at the same time. The price-quality ratio is not in absolute balance. At the time of payment, the day of check out, we were even paying the minimum cents. We were always closed and at every entrance and exit we spent about 10 minutes to play to make our eyes, and we are really disappointed that a structure of this kind would really deserve much, but much more.
Outstanding
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