Motel 6 Brooklyn Center, MN - Minneapolis

They gave us a dirty room, one that was clearly not serviced beforehand. The one guy at the front was nice enough to give us a different room that was clean(er). They reuse towels with stains on them. I used my own towel. The shower head had no pressure. This place was way over priced.

The young woman with glasses that helped me. Had just walked in but wasn’t being rude and helped me get checked in right away. Very nice and respectful

It so nice

Cost on reservation is not what I was charged, furthermore the room I was given had roaches. Thebfilthiest hotel I HAVE EVER STAYED AT

Place was dirty

Everything was all good upon arrival.

Very nice, updated rooms.

All good

This stay started out ok. I booked a deluxe room with a fridge and microwave. When I checked in there was no microwave, so we made do with what we had. It was a pet friendly hotel which met our needs. There was a guest laundry on site but it was down for the entire duration of our stay (a little over 2 weeks).Initially extending our stay went smoothly, we paid in advance online, and did everything to make our stay easy on us and easy on the hotel. Partly through our last week the hotel "lost" our reservation which we discovered one night getting our room keys reprogrammed. Eventually we found out that the room had been scheduled for routine maintenance and had been placed out of service , even though our stay had been extended in that room. The manager told us we could stay in our room anyway, and maintenance would do their work after we checked out. The day after we left, I called to ensure our deposit would be released, as we had checked out the night before our reservation was up. The incompetent manager told me that we wouldn't be getting our $75 deposit back as there was "hair" on the blankets and the room had to be down for maintenance. I reminded her that the room was already scheduled for maintenance that had nothing to do with my stay and she told me she wasn't going to argue and hung up on me. She refused to provide a copy of the damage report with any pictures of "damage". I filed complaints with BBB and motel 6 corporate, but people should be aware of the scam.