The Black Swan Hotel

We love Bruges and have visited and stayed in a different hotel each time. This was good value and they had a family room available. We arrived at 1am, communication with the hotel was excellent. We couldn’t find the pre booked car park so we used the Langstratt car park. On arrival we used to key code to get in and the envelope with our key was left at reception. Room was a little dated but so comfortable. The reception area and breakfast room were beautifully decorated for Christmas. The hotel is in a good location and we couldn’t fault our star. Breakfast was plentiful. Would definitely stay here again.

Our first visit since the rebrand from Anselmus. Refurbished room was very small, nothing like the photos and not one we had stayed in before. Previously, rooms had a bath, this just had a small shower with nowhere to hang wet towels, no hooks. The basin in the bathroom was new, looked stylish but it was impossible to wash hands or face without soaking the entire washing area as the single tap in the middle was not moveable and the off tap was at the back of the sink. It looked stylish but was badly designed. There was a kettle with no cups or coffee, so not much use. The wardrobe only had 2 hangers. There were workmen working on the front part of the hotel and there was quite a lot of dust. Reception were very helpful but no help with luggage up 2 flights of very steep, windy stairs. It was ok for a short break but we would probably look elsewhere if we go again.

Hotel the Black Swan is an beautiful redecorated hotel in an old building in the vividly centre of lovely Brugge. Nice rooms, friendly staff and nice breakfast. No restaurant and bar, which is no problem with dozens of nice bars and restaurants nearby.

We stayed here in a quadruple room for 4 adults. It is a lovely hotel, a lot of stairs so isn’t that accessible for those with limited mobility. We stayed here for the Christmas markets which was just a few minutes walk away. It is a safe hotel where the front doors get locked and you need a code (which you get at check in) to enter after a set time. Breakfast was nice, continental with toast, doughnuts and fruit. The rooms were big and clean. It was a quiet hotel too which was good after a full day at the Christmas markets. We would definitely recommend staying here and would return again if we were in the area again.