WoodSpring Suites College Station

Everything’s great and super clean very accommodating in prime college station area. No working printer. Ugggg. But fed ex isn’t far.

Property smell like cigarette. I got a headache from the smell

Towels on floor, “king bed” was not king size and only had one pillow, no soap bars or soap at all, dirty everywhere, doors broken. Unsafe. Unsanitary. Unclean. I don’t know how they passed safety inspection.

When I got to the property, I checked in and got to my room. There were roaches crawling around, trash left in the room, the hallways were filthy with trash. I tried to cancel for the rest of the week and was told they don’t do cancelations or refunds. The GM was extremely rude and argumentative and does not know how to speak with customers. Lost all my money for one night in a filthy hotel. Don’t waste your time or money with this place.

The staff was Excellent hands down but my issue was with the room being dirty and sheets were not clean and roaches i told mangement and nothing was done i had to clean the room myself wipe down everything and put clean sheets on the bed.

Cucaravhas, dirty, bad odors, terrible.

Had a terrible experience staying at this place. Our first room the door didn’t shut all the way, so we had to sleep with the a chair against the door. We told the man upfront and he was so nice to ask the housekeeping if 411 was clean because it was showing up as no one staying there on his end and she very rudely replied that the room was cleaned 2 days ago so as we did our room change WE GOT ALL OUR STUFF AND WENT TO room 411 and as we open the door there’s other peoples belongings there . PEOPLE WERE ALREADY STAYING IN THE ROOM! so again he’s kind enough to look for an other room and under the beds its dirty there’s candy on the floors no towels in the bathroom the TV doesn’t work and to top it off the AC doesn’t work either! Not to mention the whole time we were here there’s been NO HOT WATER! AND THEY FAILED TO MENTION THAT AT CHECK IN. OH AND ALSO THEY HAVE NO SHAMPOO OR CONDITIONER ONLY BARS OF SOAP, AND NO ONE SITS AT THE FRONT DESK IN CASE SOMETHING HAPPENS AT NIGHT.

The room had one pillow for two people No towels! Took 3 calls to get some! Rusty fridge! Drawer missing in the kitchen! My worst night ever!! That place needs a overhaul! Can’t believe Travelocity would have a place like that on their list!!Was a Dump!!Only thing good thing good was close to places to eat!!

The room was not ready . They didn't have another room