I want to warn everybody, avoid this place at all costs. We spent one ghastly night there, but never again. We'd booked a double room via ***********, which is usually reliable, but not this time. The bedsheets on the twin beds were UNWASHED which is unforgivable. The sheets had been roughly pulled into place but the deep creases were a giveaway (photos). Torn sheets had been used to hide the base of the beds (photos). The whole room was scruffy and dirty with stains on the carpet and floor (photo); dust everywhere; damaged radiator (photo), torn blind (photo), the shaver light, which, of course, didn't work, held together with tape (photo); wires and rubbish behind cupboard between beds(photo). The duvets supplied were winter weight on the the 1st of July in a heatwave. There was nowhere to hang a towel, or place a wash-bag in the basic shower room, and the shower drain was right next to the loo (photo) so if we had had a shower, the whole floor would have been soaked. We had been warned that the room might be a bit noisy as it was a Saturday night but the booming, horribly out of tune racket, right beneath our room (No.4), was so loud we couldn't hear our phones let alone the television. We expected it to stop at 11pm but it went on until midnight followed by loud voices and bustle in the street. In the morning at 9.30, we found we were locked in on the upper floor and had no option but to leave the keys in a tin and exit via the steep fire escape at the back of the building. We couldn't wait to get home, have a decent shower and feel clean again.