Popular Aloft Hotels in Buffalo

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Top rated hotels in Buffalo

Aloft Buffalo Downtown

Aloft Buffalo Downtown

4/529 Reviews
Good experience in the hotel itself. However, I was blown away by the service I received from Phil Johnson, during the dinner on the night of November 4, 2023. He went out of his way to accommodate my dietary preferences, when there was no other option for me. He told me that the vegan dish that he made for me was his first attempt, and it was delicious. While I might be biased, I can say it looked way more appetizing than what the other guests were served! My hats off to Mr. Johnson, who also wouldn't accept a tip from me, instead advising me to leave a positive review for the benefit of the entire establishment. On top of all of this, he kept checking in on me, asking me about my dietary restrictions, and did this all because all of the chefs/cooks had gone home, leaving him to fend for himself. Imagine being so dedicated to your craft and your employer, that you sacrifice your own time and decline a monetary tip just to serve the clientele. I was absolutely blown away by this experience, and I do hope for the best for Mr. Phil Johnson.

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