Buffalo Hotels with Gym

The highlight of this hotel is the incredible staff including the front desk, valets, restaurant staff, and room attendants. Exceptional customer service on all fronts and very welcoming. Love the new decor and the historical pictures of Buffalo throughout the hotel. The lobby decor is beautiful and provides a wonderful relaxing atmosphere. My only complaint is that I thought breakfast was pricy at $25. The dinner menu at the restaurant is reasonably priced and totally enjoyed dinner and dessert. I also loved the warm decor of the room.

Good experience in the hotel itself. However, I was blown away by the service I received from Phil Johnson, during the dinner on the night of November 4, 2023. He went out of his way to accommodate my dietary preferences, when there was no other option for me. He told me that the vegan dish that he made for me was his first attempt, and it was delicious. While I might be biased, I can say it looked way more appetizing than what the other guests were served! My hats off to Mr. Johnson, who also wouldn't accept a tip from me, instead advising me to leave a positive review for the benefit of the entire establishment. On top of all of this, he kept checking in on me, asking me about my dietary restrictions, and did this all because all of the chefs/cooks had gone home, leaving him to fend for himself. Imagine being so dedicated to your craft and your employer, that you sacrifice your own time and decline a monetary tip just to serve the clientele. I was absolutely blown away by this experience, and I do hope for the best for Mr. Phil Johnson.

You can see the lake view, the front desk service is good, you can see the lake view, the front desk service is good, you can see the lake view, the front desk service is good, you can see the lake view, the front desk service is good, and you will stay next time you have the opportunity

I am sure that, at some point, this hotel was first class. Unfortunately, it appears that something has allowed them to lose sight of the small things that make the difference between what they WERE, and what they ARE. First impressions were very good: historic architecture, classy music in the lobby and elevator, very helpful front desk. But then, then the shine started to fade. It took over an hour to get ice delivered to the room. The “smart shower” did not work and we needed to move to a room with a working shower. 75% of the menu items that we ordered at restaurant were different than, as described on the menu. The public hot springs area (just outside our window) was filled with people playing load music until after 11PM. (Even though they have a sign stating no music allowed.) It is too bad that skimping on the small things shines a poor light on the employees who are trying to do the best that they can.

Stayed here on March 16th. We were in town to attend the Journey concert. At approximately 5:30am, the fire alarm went off. It was a loud screeching alarm. We were advised over an intercom to evacuate the property. It was rainy and cold and we waited outside for over an hour. We were finally advised to go back to our rooms. After getting back to sleep, we were again awakened by the smoke alarm at 10:00am. We weren't going to go stand outside again, so we gathered our belongings and left the hotel. I sent an email to Marriott customer service asking for a partial refund or some Marriott points for our inconvenience. As of this date (March 29th), I have not heard back from them. I've been a Marriott customer for many years. Very disappointed in their poor customer service!

Rich breakfast, American simple meal, suitable for sleeping in from 7 to 10 o'clock Great location, five minutes' taxi ride to anywhere Walk to Baffulo Convention Center for 15-20 minutes and buy a cup of coffee on the way back to calm your stomach. The front desk is very welcoming. Thank you very much for their kindness and help. Just walk to the center. No need to waste time by taking a subway. Take a taxi and arrive 5 minutes in advance. You may need to find a parking space when driving. Few people drive🚗 Many people go to see the Great Falls, which is really close to Canada.

The male staff in the evening shift is very friendly, very patient, always smiling, and the service is very good! It rained outside and I also borrowed an umbrella for me. The room was great, my room was on the top floor, there was a balcony in the room and the bed was very comfortable! The location is very good, just in the city center, to various attractions, shopping and shopping, the surrounding restaurants are very convenient, it should be the best hotel I have ever stayed on this trip! If you have the chance to go to Berlin again, you have to choose this hotel!

When they upgrade you, they do it in a big way. We had a spacious suite which was clean, quiet and comfortable. The gentleman at the front desk made a great recommendation for dinner (Pearl St. Brewing Co) that was just a short walk. I was concerned when we first arrived about panhandlers in the area but didn’t see any when we went to dinner.

We booked this hotel specifically because of their relationship with Roswell,Park Cancer Center. They offer a special rate for families and patients. They are flexible with reservations as anything can change in the world of cancer treatment. Sebastian, the shuttle driver was kind in leading us to parking at Roswell and then driving us to Anchor Bar where we ate our first night. The bed is the most comfortable one we have slept in when staying in a hotel, While the restaurant remains closed and breakfast is limited we were even surprised that breakfast was included. Lots of restaurants in walking distance and shuttle is available.

A friend insisted I stay at the Westin on my trip to see family in NY. My first trip last week in many years. My friend was right it was very nice. The hotel was quiet but that was okay. It added to my peaceful stay. I had a nice room on a higher floor the people at the desk were very helpful. I will go back again… Food was good too.