Hotels Near Spoiled Rotten in Buffalo

We stayed here September 28 as part of our Niagara bus tour. I wish we knew that the hotel was next to a TGIF. IWe could have had a late dinner here instead of the overpriced food court where our tour bus took us. The room was fairly comfortable although we had to ask for additional towels as they only supplied us with two when we are a party of four. It is supposed to be a non-smoking hotel but our room reeked of cigarette smoke. As with most hotels during this pandemic, they have done away with items that could be a potential health hazard like drinking glasses and tiny soap bars. They instead have those bottled soap, shampoo and conditioner dispensers. Unfortunately our conditioner dispenser did not work. I was excited to find a Kcup single brewer in the room but alas that too did not work. The HIE offered a warm breakfast of freshly prepared mini pancakes, egg and cheese omelet, sausage. One can opt for a healthy fare of yogurt and fruit. Understandably they only had bananas and apples as an option. I am writing this to keep the management aware and accountable for the safety issue I reported to the front desk. The door of room 303 requires brute force to open. One has to literally kick the door in to open from outside. My brother and nephew had to pull the door open to let us out. Obviously this is a quick fix but certainly one that should not be delayed or ignored. I hope management will take note of this report.

I take writing feedback seriously and have written hundreds of reviews; I hope my review is helpful. I am a travel warrior and stayed at dozens of Marriott’s last year over 250 nights. This Marriott was a massive disappointment at every turn with a few bright spots. Dated: If you want to relive the 1970s, this is your hotel. The rooms have comfortable beds, but after that, the issues multiply: Shower: One setting for the shower head, just like grandma’s house. Shower: Slippery. I requested a shower mat 3 times and was told all 3 times they were looking for 1. Nobody ever followed up to say “sorry, we don’t have one.” I stayed 5 nights. Horrible. WiFi: horrible. Absolutely the worst WiFi I have had in over 10 years. We had 2 rooms between my wife and kids and we were all constantly kicked off the WiFi. Concierge Lounge: A joke. I came late for breakfast but still within the posted time. I found a very unappetizing dish of scrambled eggs that looked old. I asked for more eggs and was told “No… when it’s gone, it’s gone. I get an allotment and that’s it.” I suggest they update the sign to “when it’s gone, it’s gone.” Ridiculous. Broken coffee maker in the room: I discovered my coffee maker was broken. I enjoy drinking my first cup in my room while waking up. I asked for another. They brought another. The next morning I discovered it, too was broken. What? Ridiculous. Breakfast was good and the staff was friendly on first floor. The French Onion soup at their restaurant was delicious. Cody was professional and polite and tried his best to make up for a horrible property. I will never stay at this property again.

Stayed here while in town for an appointment. Had previously stayed at a competitor property next door with a horrible stay. We were very pleased to find that the experience didn't carry over for the area. While there were a few items that could have been better (more on that below), we were happy with our stay. All of the staff that we interacted with were extremely welcoming and helpful. A few items that could have been better that we noted was the transition from the hard floor to the carpet in the room needed some attention. The carpet could be replaced as it is worn at the transition area which is expected over time. Otherwise the room was clean as were all areas of the hotel that we accessed. The little store area was unique and well stocked with a variety of options and seemed to have far better pricing that what one would expect at a hotel. If back in the Buffalo Amherst area, we would stay here again as it is far better than some others near by!

The hotel should be considered next to Buffalo City, about 30 minutes from the waterfall, a little drive away. The first room was arranged next to the road and it felt a bit noisy. After communicating, I quickly changed to a room inside, free parking, it is very convenient, and there are some restaurants around. Simple meals are also convenient. There is a laundry room, and the service desk downstairs can buy washing powder and change coins. Still recommended hotel

We stayed at The Sleep Inn Buffalo Amherst on September 14/15th (one night) 2022 in Room 514. First impression of the place pretty clean and inviting though a little dark and slightly outdated. The receptionist, Melanie, was outstanding, super friendly and followed through with all our requests. She made our stay exceptional! As far as the room - adequate. There are a few MINOR maintenance and housekeeping issues that should be addressed to make the room better: 1. The bathroom toilet paper dispenser had used up roll of paper on it with only one use remaining! It had the customary “v” fold so I know housekeeping saw it but let it fly. See photo below. 2. Speaking of “fly” there was a fly buzzing around in the room when we first entered. Very annoying. Had to swat it. 3. The bathroom light (not the shower) works but intermittently. It takes a few tries to get it to come on. Probably the switch needs replaced. 4. The bathroom door does not lock from inside. Needs slight adjustment. 5. The shower head pipe coming from the wall has a cover plate that will not stay in place and slides out from the wall and falls on the shower head. 6. At the bottom of the shower door, inside and outside, there is an ugly buildup of mold/mildew. Needs cleaned better. 7. The room has a slight mildew odor and smells like feet. Maybe it needs a good shampooing. Overall, a pleasant stay. The breakfast, on Sept 15, was much better than we expected. Plenty of everything to make for a great breakfast. The dining area employee (did not catch her name, from Cambodia) was super nice and friendly and talked to us at length and asked us how our stay was; which was overall great!

The opposite is the airport, but it takes a lot of laps to go around. Fortunately, the hotel provides a free pick-up and drop-off machine, ready to tip. There is a McDonald's at the entrance of the hotel. You can take a quick meal.

This property is fairly well maintained and the photos are accurate. The front desk staff was friendly. Overall we were satisfied with the visit……. except for the very smelly pair of socks a previous guest left in the drawer near the bathroom sink… that made us gag (room 318). The only other drawback is that the parking lot was very dark and felt unsafe.

We live almost 2 hours away, and stayed at Sleep Inn & Suites so our family of 4 could get a little extra sleep before an early morning flight out of BUF. We booked a room and parking package, which allowed us to leave our car in the hotel parking lot for an upcharge that amounted to half of what we'd have paid to park it at the airport. Our room (standard, 2 double beds) was not fancy, and the shower was very small, but it was clean, comfortable, and quiet, and everything was in good working order. Best of all, the breakfast offerings were set out early enough for us to have a delicious meal before we left, and our shuttle driver to the airport could not have been more cheerful or helpful. When we returned over a week later, late at night, the shuttle arrived to pick us up at the airport within minutes of our calling. We had such a good experience, we've already booked a stay for the night before our next family vacation!

The Hotel is located right at the Buffalo Airport, the hotel was nice and clean. Did not hear any planes overhead, room was clean, beds were comfortable, easy check-in and check out. The TV in room was small and didn't work, but we were too tired to care. The downfall is there is no nightlife in Buffalo, seems everything closes at 11pm. Hard to find food after 11pm. The sportsbar attached to hotel closes too early. If we would return to hotel if had to again. Rates were cheap compared to others in area.

The photo shows the sunset from our hotel room. The room was well designed and I especially liked the bathroom shower, which reminded me of an expensive hotel. There was a wide variety of breakfast options. However, it was unfortunate that the laundry room was broken and could not be used.